Tim Hortons

3.2/5 β˜… based on 8 reviews

Contact Tim Hortons

Address :

1120 Roger's Way, Kamloops, BC V1S 1N5, Canada

Phone : πŸ“ž +77879
Website : https://locations.timhortons.ca/bc/kamloops/1120-rogers-way
Categories :
City : S
Description : Canadian chain selling signature premium-blend coffee, plus light fare like pastries & panini.

1120 Roger's Way, Kamloops, BC V1S 1N5, Canada
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Taylor Kay on Google

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Absolutely terrible here. If you're in a rush, especially in the morning, do not come here. Do yourself a favour and drive a minute up the hill to the full sized Tim Hortons. In the time we were in the store, 2 other separate people came in with wrong orders. There are a couple reviews from a year ago that say this place is fast, but obviously there were different employees then. The guy at the till was sarcastic and rude. We were trying to grab a quick bite to eat before hunting but ended up waiting 15 minutes for our order....which was wrong. I ordered a decaf Orange pekoe because I can't handle caffeine and recieved an early grey. After I waited another 5 minutes to tell the guy he gave me the wrong drink, he says to me "oh, you're changing your order now?" I'm like "no, I didn't order this. I ordered decaf Orange pekoe." He looked at me like I was lying and didn't even say anything. He ended up making the drink....WRONG again! I had to leave though at this point. Not impressed at all. I also ordered a sausage farmers biscuit. Simple enough? Apparently not. They ended up making a regular sausage biscuit AND a sausages farmers wrap, which after waiting that long, we just took both. A hash brown was missed as well. I'm considering it as a donation for how long we waited and how many mistakes were made. With 4 people working, this shouldn't be the case. I'm not someone who complains about service but this was ridiculous.
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Charity Dempster on Google

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The person serving me touched their mask pulling it down over their face and back up over 20 times. Any time they spoke. The individual was wearing gloves and proceded to touch the coffee prep area, my donut, everything with dirty gloves. I mentioned it... they were told not to touch their mask. Not to change their gloves and disinfect their surfaces. Then the manager apologized but still no one informed the employee to change gloves or disinfect anything. Would be better off not wearing a mask, if you are going to touch it repeatedly and then handle ppls food.
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Micheal Van Ryn on Google

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The younger staff here, tends to be on the rude side, also the staff have decided that they are closing at 10pm now instead of 11pm as advertised, showed up 5 minutes after 10pm for a coffee for work, and they told me to bad we are closed. I asked why they are closed when they are advertised as open until 11pm, to which I got, we have been closing at 10pm now for the past week.
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Lee Vandergucht on Google

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Stopped in for coffee, 4 staff in there, one guy standing there doing NOTHING, signs says due to staff shortage no one staffing the front desk. Asked if would sell me coffee if I walked through the drive in, rudely ignored me until I shouted it at them.
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Joe Goodell on Google

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Attempted to order - had to play a game of guessing what they actually had in stock. Ordered a meal, got a coffee and sandwich no side. Got through the drive through and no one said a word at the pay station, or when giving food. Open the food up and it is burnt. Save time and just go to the other Tim’s down the road.
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Maddie Bedard on Google

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Waited 25 minutes for food and when I checked the bag they didn’t even have my correct order. No napkins, dry as hell & cold? Do better
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Adam Harris on Google

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I’ve been coming to this store for almost 4 years everyday for work and everytime I show up at 6 pm they are sold out of chili or shut their grill down when I’m trying to grab a quick bite before work. They take forever and never have what you want. If you’re lucky they might get your order right but probably not. Totally gone downhill, I wish the same owner didn’t work up the street now I have to boycot both these dumps.
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Amrit Dhadly on Google

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Amazing as always. Goung to same place from last 7 years and nver been disappointed. Amazing staff and friendly environment.

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