Thornhill Autobody & Repair

I replaced a part related to the front/ driver seat wheel and,, I got this after 19 days - the wheel was almost fallen off. The bar connected to the wheel was displaced so the car didn't move and the steering wheel became useless. It happened during parking just after arriving at my kid's school. I would die if it happened on a high way which I take 4 times yestersay. I called him and they sent a towing car and re-attched it but didn't check the alignment. He told me that I was asking too much and hung up on me. Also he mentioned that it was cuased by the part not by his mistake. He said I did what he was supposed to do because he paid for the towing and re-attached the wheel. I am surprised because all google reviews are so good. Am I the only one in this bad luck? But the thing is this happened yesterday and I drove my car on a highway 401 with my daughter in the back seat. Yes. I am not a technician but I noticed the the steering wheel was very slanted yesterday and then the front car wheel was almost fallen off while parking. Now he re-attached it. Then, isn't it necessary to check the balance again? Please advise if I am wrong. Anyway, I will go another car repair shop to check this next week because I feel very unsecured still eventhou it's re-attached by him. However, I just want to share my experience for everybody's safety. 이곳에서 차 앞바퀴 쪽 부품을 교체하고 19일 후에 앞바퀴가 거의 빠졌습니다. 완전 이탈은 아니지만 바퀴들을 아랫부분에서 고정하고 있던 부분이 완전히 빠져 차는 움직이지 않았고 핸들은 역할을 하지 못했습니다. 다행히 주차장에서 막 주차를 마쳤을때 생긴일이라 사고는 나지 않았지만, 아이를 태우고 학교 라이드하느라 고속도로를 4번을 탔던 것을 생각하면 정말 아찔합니다. 주행중에 이런 일이 생겼으면 어떻게 되었을까요? 업체에 전화하니 견인하고 빠졌던 부품을 다시 붙여주었습니다. 사고날 직선으로 달려도 핸들이 심하게 틀어지고 거의 아 바퀴가 빠져나간 뒤라 제가 얼라인먼트는 체크했는지 물어보니 할 필요 없다고 제가 too much. 하게 요구한다며, 본인은 바쁘다며 전화를 끊으시네요. 자기는 견인비용도 댔고 차 고쳤으니 할일은 다했다고 하면서요. 그리고 이런 일이 생긴것은 부품이 3주만에 닳아서 떨어져 나간 것이지 자신의 정비 실수는 아니라고 하구요. 상식적으로 바퀴가 떨어져 나가기 전 핸들이 왼쪽으로 많이 틀어져서 이상하다 생각했었고, 바퀴를 다시 붙였으면 균형을 맞추고 점검하는 것은 당연한 것 아닐까요? 이걸 요구하는 것이 too much 일까요? 이 업체의 구글 평은 너무 좋은데 저에게 왜 이런 일이 생겼는지는 모르겠습니다. 하지만 사장님이 생각하시는 안전 기준이 좀 저와는 다르신 것 같습니다. 그리고 남편에게 하느님이 도우셔서 큰 사고 안났다고 하셨다는데 이 이야기는 정말 창피해서 영어로는 남기지 않았어요. 속으로 그리 생각하셔도 저의 남편에게 그렇게 말은 하지 않아야 하는 것 아닌가요? 저희 가족의 안전이 사장님의 신앙에 대한 심판(?)의 잣대 인가요? 정말 황당했습니다.

I have been going to this mechanic and auto body shop ever since they opened and the quality of workmanship and customer service is still the same. I highly recommend this shop to anybody who is looking for a good reliable auto mechanic shop.

Had an accident with my brand new Q60 and was told to give Jason a try. From the beginning to end Jason took care of everything. He made his personal cell available and texted me to give me updates and answer any and all questions. Jason was very professional and very courteous, I was very happy that he took the time to explain things to me as well as keep me updated on progress even when I did not initiate the question. He and his team went above and beyond, and I felt like I could actually trust him and the shop. I have had some bad experiences before so I can assure others that they would be smart to choose Jason over others. I never really write reviews but felt necessary to so other could find Jason if they ever found themselves in the same situation as myself. Thanks again Jason and team!!!

These people are always on time and I have done some body work from here and the quality of their work never disappointed me . I also do some regular repairers and maintenance work on my vehicle here as well. My go to mechanic and body shop for sure. I have sent a few of my close friends to these guys and they were all happy with the service they provided.

I brought in my BMW 440i for some major work a couple times and these guys did a phenomenal job every time. My car came back practically brand new thanks to them. Pricing was great and the manager (Jason) explained thoroughly exactly what parts needed to be replaced. Very trustworthy so you won't have to worry about getting scammed. I highly recommend.

Extremely helpful and fast service! Got my tires changed today and jason was able to accommodate my busy shift work schedule. Thornhill autobody is a family owned business and they’re nothing but honest, hardworking and trustworthy! I’ve had two repairs done (rear bumper and rear door replacement) and they did an excellent job. jason was also extremely patient with me when I had a lot of questions regarding the repairs (since I know nothing about cars) and never felt pressured to opt in for additional services unlike some other shops/dealerships. Would not get my car repaired anywhere else but here!!

Jason did a great job! My friend's car had an issue with its alternator and the dealership technical team just tried to charge us a high amount for changing the alternator plus battery which was working properly. Hopefully, I could reach out to Jason and it was the first time I met him, so smart and intelligent, He helped us in fixing the car with a fair deal. In half a day, the job was done, Clean and quick! Thanks, Jason.

I always feel like I'm dealing with family when I'm at the Thornhill Autobody. They are honest and reliable who you can trust with your car. They will take their time to address all your concerns. I would highly recommend Jason and his team to anyone looking for a decent auto body shop.