The Traveling Tickle Trunk
4.4/5
★
based on 8 reviews
Contact The Traveling Tickle Trunk
| Address : | 9923 82 Ave NW, Edmonton, AB T6E 1Z1, Canada |
| Phone : | 📞 +7899 |
| Website : | http://www.travelingtickletrunk.com/ |
| Categories : | |
| City : | E |
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Mark St James on Google
★ ★ ★ ★ ★ SO RUDE!
I asked if they carried a specific type of lube and the grumpy sales associate said they did not. I informed her that I've purchased it many times there before. She informed me again that they didn't. I told her they 100% did as I remember buying them from there for myself and other people I know many many times but given that it was a while ago I'd understand if she didn't remember. She persisted her argument and said they 100% did not ever carry it!
I went home and found the receipt of the bottle my friend still has on her nightstand. IT WAS 100% from The Tickle Trunk.
So the next time you, being right and making your customers feel uncomfortable emerges... check yourself and consider the point of the conversation. 1. I was recommending a great product that you could pick up(restock) and that other customers would find helpful. And
2. That I want to buy it from you... YOUR store and I want to support you. The least you could do was be upfront and tell me you didn't want my business rather than being rude.
Message received though. NEVER RETURNING.
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Noah Baker on Google
★ ★ ★ ★ ★ The selection is good. Prices are fair. However most of the sales associates I have encountered are rather rude. They tend to be quite cold towards and questions you may have, and will seldom look up from the computer when you enter the store. The location is LGBTQ friendly which is a plus.
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Carmen Choo on Google
★ ★ ★ ★ ★ I was recommended my first toy my first time visiting and found out after the fact (and research) that I was recommended something that wasn't high in quality. Needed to do a exchange on it due to defect but was told I couldn't due to not having the original packaging. I dealt with the manufacturer directly and had the problem solved with no hassle. Sorry but I won't be coming here anymore after that experience.
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Rachelle Richards on Google
★ ★ ★ ★ ★ I don't live in Edmonton and my husband and I drove out of our way to come to your shop today. When we entered the store we were asked if we were there for pick up. We were told the store was actually closed and she had too much inventory to help us. Google shows the store hours as open and so were the doors. We were hoping to touch and feel the selection but I'll take my business elsewhere. Even after telling the woman we were from out of town she didn't want to help us. Too bad.
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Renee Paquin on Google
★ ★ ★ ★ ★ The store is very clean and bright; the staff are friendly and knowledgeable, and they made us feel safe and comfortable to ask questions. Would highly recommend this store, especially if this is your first time visiting one!
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Breanne H on Google
★ ★ ★ ★ ★ A little while ago I purchased a product from here and it didn't work properly. They have an exchange only policy so I got a new one and had the same issues. I knew it wasn't the stores fault so I contacted the company that made the product and they were NOT helpful at all! I ended up working something out with the owner and she was amazing! She ended up doing a return and was super kind and understanding about it! Definitely will be coming here again!
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Alina Orlova on Google
★ ★ ★ ★ ★ The staff here is great, they are quite friendly and helpful, especially for someone with not a lot of knowledge, like my partner and I! Lisa was especially helpful and made us feel comfortable every time we came here. They are also LGBTQ+ friendly and have a large selection of great products, which you can be sure are safe and good quality. I have been here several times and will definitely be coming again!
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erynn christie on Google
★ ★ ★ ★ ★ Great queer friendly store with lots of selection.. the staff is always friendly and knowledgeable. My favorite toy they carry is the Hitachi. They also had classes precovid hoping those return soon
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