The Surveillance Shop Ltd - Calgary
4.1/5
★
based on 8 reviews
About The Surveillance Shop Ltd
ABOUT US
From it's humble beginning in 1999, The Surveillance Shop Employees have worked hard to become one of Canada's most trusted commercial security integrators.
We started 20 years ago when businesses still used VCR tapes to record their terrible grainy video for the entire day. Now we are called on by the smartest clients (that's you) to install high definition camera systems, card swipe access control, alarm systems and intercoms … all accessible on their phones, tablets and PC.
Contact The Surveillance Shop Ltd
| Address : | 4511 Glenmore Trail #23, Calgary, AB T2C 2R9, Canada |
| Phone : | 📞 +888 |
| Postal code : | 2 |
| Website : | http://www.survshop.com/ |
| Categories : | |
| City : | C |
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Patrick Gidley on Google
★ ★ ★ ★ ★ We've had great success with our new surveillance system. Its fully integrated with the controls on the rest of our process control system. Matt Borovoy, Boris and Ian were a great team to work with. Thanks, surveillance shop!
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Dave Chuchmuch on Google
★ ★ ★ ★ ★ Got this equipment 3 1/2 years ago, supposedly bought the equipment that would do the job for us, recommended by Dean at the surveillance shop. Camera is out of focus or the wrong camera and could not get the thieves, facial or licence plate. Paid well in eccess of 10K for equipment. Called Dean after this incendent and he was quite nonchalant in his attitude and just said sorry about that, we can come up and do a service call and bill you for it. I also mentioned I possibly wanted to upgrade my system if this did not work for me. Well you be the judge if it works. No facial or plate on either of the two people and they were there waking around for about 20 minutes. What good is it to get a picture of someone stealing your property but cannot identify them. Dean is really good at selling you product but really poor after sale service. Probably have good product, Boris there installer and teck is excellent. Getting what you need, very poor.Since this has come up we have been in conversation with management to resolve this issue. Will keep you posted
Update on our situation, Still trying to get the cameras installed properly. Finally the crew was here last week Thursday and Friday, but Friday was raining so could not get the outside camera,s finished, had to call this week to find out when they would finish and was told probably not this week, than Matt called back and said Thursday.
With all the thefts going on right now it more important than ever that we have proper security up and running as to detour or catch the criminals.
Surv Shop is taking there time to get this done for us. Always seems to be something delaying the situation. Think about this before ordering a system. We finally got everything looked after and it does work good, just had a real hassle getting the service. Boris, best rep they have and would give him 10 stars.
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Tyler Elkink on Google
★ ★ ★ ★ ★ Installed a system that locks and prevents all entry when power is lost. Bills ~$600 minimum for a service call when this system loses power after 5pm. Didn't respond to emergency emails outside of business hours. Insists other companies are at fault for the system breaking. Takes weeks to resolve issues. Company sent multiple, increasingly pushy emails demanding personal justification of negative reviews and implied a moral duty to remove them. Horrifyingly unprofessional.
Would rather be paying a neighborhood child to sit behind the door and demand daily passwords from us.
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Chris Massie on Google
★ ★ ★ ★ ★ The Surveillance Shop provides top quality products, services, and expertise. All of my interactions with them have been professional, courteous, planned, and responsive. I can't recommend them enough.
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Desiree Reddekopp on Google
★ ★ ★ ★ ★ Working with the team at The Surveillance Shop was one of the easiest choices I could make for our company's surveillance needs. The listened to our specific needs and provided a quote with all aspects included. Install was seamless and cost was competitive to other companies. Will be calling on them again for any future projects!
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Raelene Lange on Google
★ ★ ★ ★ ★ Gurmeet with the Surveillance Shop is excellent to work with. He is very friendly, always has a smile, good attitude and he is simply the best to work with. Surveillance shop has assisted a few of the condos that I work with, he's helped us setting up an easy to use camera system. Great people to work with and reasonable prices. Been very happy with the service they have given me.
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Bonzai Cannabis on Google
★ ★ ★ ★ ★ We were having difficulties getting our alarm system going before our looming deadline, having no luck with the first company we tried. The Surveillance Shop got us up and running in next to no time so we were ready to go in advance of our deadline. Thanks a bunch! Would definitely recommend for their diligence, know how, and quick problem solving.
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metal1301 on Google
★ ★ ★ ★ ★ This place sold me cams that were incompatible with my system and stopped returning my calls when they figured out they couldn't fix the issues. After 10+ years of working with them I now buy from Amazon at a fraction of the price. This company's service is horrible unless you are a huge customer. Never again....
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