The Shoe Company
4.2/5
★
based on 8 reviews
Contact The Shoe Company
| Address : | 128 Trans-Canada Hwy, Duncan, BC V9L 3P8, Canada |
| Phone : | 📞 +77 |
| Website : | https://stores.theshoecompany.ca/bc/duncan/128-trans-canada-hwy%3Fy_source%3D1_MTU2MzYyMzgtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
| Categories : | |
| City : | L |
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Tyson Beswick on Google
★ ★ ★ ★ ★ Wide variety of selection including a diverse clearance rack for those on a tight budget.
Terrible customer service and sales team. I went in on a quiet Sunday afternoon and no one ever approached me, I was never asked for help even though clearly I looked like a lost puppy dog. At one point when I tried to reach out to the one employee stocking shoes, she saw me and then b-lined it to the employees only area. I even caught her occasionally poking her head out from the door to see if I had left yet.
Edit went back and talked to an amazing manager whom rectified the situation.
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Johann Dalskog on Google
★ ★ ★ ★ ★ Have yet to find a reason to look anywhere else in Duncan for the daily drivers you purchase for your feet.
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Miriam Handley on Google
★ ★ ★ ★ ★ Mostly a help yourself experience. Although when I did ask about a particular shoe size they were able to look at the sizing range for me.
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Ken Stock on Google
★ ★ ★ ★ ★ I stopped in at your store today to pick up a pair of slip on shoes. The young lady that helped me went out of he way to find what I was looking for. She also found a pair of sandals for me.
I was very impressed with the service I received from the sales lady to the checkout.
Great service, great prices. Five stars.
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Jennifer Stephen on Google
★ ★ ★ ★ ★ The Duncan location is excellent. The staff is wonderful, helpful, and friendly. A great shopping experience.
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Jena Blancard on Google
★ ★ ★ ★ ★ The sales associate was very helpful. The selection seems to be alittle scare for kids than the last time I came but we were still able to find shoes we needed. They had really good clearance sales going on too.
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Vern Wittal on Google
★ ★ ★ ★ ★ Decent selection, prices a bit higher than I'd like but not unfair. They also have a very large clearance section (25% off) organized by size, which is helpful. If you can find something there it takes a bit of the sting out.
The staff is very nice and helpful. I wish it was a bit easier to social distance in the store but that is true about lots of places. I went at midday on a weekday and there was one other customer so it was manageable.
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Jim Scales on Google
★ ★ ★ ★ ★ Excellent customer service, I bought my son the wrong size shoes and when i came back the next day not only did they takenthe shoes back with no issues but they helped me find a good pair that fitnhim perfectly, Thanks Manny!!! Ill be recommending your store to everyone
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