The Rock Shop
3.2/5
★
based on 8 reviews
Contact The Rock Shop
| Address : | 8882 170 St NW #2978, Edmonton, AB T5T 3J7, Canada |
| Phone : | 📞 +78 |
| Website : | https://www.wem.ca/directory/stores/the-rock-shop |
| Categories : | |
| City : | T |
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Simon on Google
★ ★ ★ ★ ★ Buckle up, this is a long one:
I took my guitar here for a general tune-up after it had been collecting dust over the past couple months. When I got it back, it sounded better than it had before, like, -way- better. I've had this guitar at Long & Mcquade, Axe, Innovations, etc over the years and those guys never did as good of a job as Rock Shop. I also paid less here than I did anywhere else.
An aside:
Now, for what it's worth, it's no secret that the prices on hardware here are high, but at the same time, imagine owning a business inside of one of the world's biggest malls. Leasing space here is probably super expensive, so they have to price things to stay on top of that + other business expenses. It is life ?♂️
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Bailey Ferguson on Google
★ ★ ★ ★ ★ Great store. Al spent nearly an hour helping me out and offering advice on gear setup. Offered plenty of options and insight, was very informative and helpful to this newbie. Never tried to sell me on anything, he seemed to want to make sure I found something I was happy with. Even offered tips to help maximise my current setup until I do go ahead with an upgrade.
Will definitely be keeping an eye out for his store on Reverb.
Thanks!
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jay hannah on Google
★ ★ ★ ★ ★ Stumbled in to the rock shop while exploring the mall. The guy working at the time was very friendly and helpful. I was just browsing and overheard him with another customer, his knowledge and customer service were top notch. Next time I'm in the market for a guitar or amp, the rock shop will be one of my first stops.
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Red Ant Retro on Google
★ ★ ★ ★ ★ Brought my 9y/o daughter to the store a couple the other weekend. She had been pulling my ear about getting a guitar since last year as so I finally decided I would give it a try and talked with Al and had all kinds of questions. I decided to go ahead and get her a small blue Beaver Creek acoustic that was up on his wall now that I knew what we were in for. I was really happy with the level of knowledge and information he was able to provide to a guitar newbie. (I asked a lot of questions! All was great, nice guy, not pushy at all and gave an honest opinion as if he were in my shoes. Above all that he even gave special attention in configuring and getting it setup for my daughter to use knowing we were out of town and wouldn't likely be back in the city for a while. Overall I couldn't have been happier with the level of service and care we got that day and will definitely be stopping by the shop the next time we are in town to have it adjusted/re-tuned.
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Gord Maidment on Google
★ ★ ★ ★ ★ Always the best service and guitars are actually ready to play here, as opposed to OTHER PLACES..
Big shout out to Al for helping me get what may be one of my last and best guitars!
This thing plays so buttery you could baste a turkey with it!
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Rudy Neumann on Google
★ ★ ★ ★ ★ Had a setback recently, Broke my shoulder and that made using my guitars very difficult. Decided to explore an option .. a small bodied guitar. Again Al with his skill set evaluated my options within his existing stock.. Finally settled on a small body Fender CT 140. Great choice for me at this time and it should be a very suitable travel guitar.
This is my 4th guitar purchase from this location. Also have a 12 string, an Ovation and a hollow body Gretsch. Add in a couple of amps to the mix and it is probably evident that I have a comfort level with this outlet.
Yes this has been a Go To Location for me. Maybe to the chagrin of my wife.I do ask for a lot of forgiveness at home.
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Kathy D on Google
★ ★ ★ ★ ★ Above and beyond service!! We needed strings, found what we needed quickly, and my son got a quick leaaon in playing before we left. As he was stringing it at home, one broke and we returned with our guitar and Al helped us with the issue, and tuned it and fixed another little issue for us.
Very impressed with the knowledge and extra time taken to make ensure my son has a good start to learn to play.
We are returning for certain.
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Serge L on Google
★ ★ ★ ★ ★ Spoke with Al about what I was looking for, he was very honest and pleasant do deal with; it was like calling an old friend for advice, which he gave. Had the guitar shipped to me, it shipped very fast, well-packed and was in perfect condition. I am very pleased with my new G&L. Based on my experience, I have no hesitation in recommending the Rock Shop.
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