The PrEP Clinic

Name: The PrEP Clinic
Address: 344 Bloor St W #401, Toronto, ON M5S 3A7, Canada, S, Canada

4.9/5 ★ based on 8 reviews

Contact The PrEP Clinic

Address :	344 Bloor St W #401, Toronto, ON M5S 3A7, Canada
Phone :	📞 +
Website :	http://www.prepclinic.ca/
Categories :	Pharmacy , Medical clinic ,
City :	S

344 Bloor St W #401, Toronto, ON M5S 3A7, Canada

Best Medical clinic in Canada

J	Justin Chow on Google ★ ★ ★ ★ ★ Just had my first visit today for an STI screening; everyone there was so kind and professional, the environment was very welcoming and comfortable and not at all intimidating (especially reassuring for a first-timer like me). All my questions about the process were answered, and the swabbing itself was very easy and hassle-free. If you ever need a quick test this is definitely the place to go to, highly recommend! ?
M	MARIJO Gagula on Google ★ ★ ★ ★ ★ A game-changer in providing health and pharmacy services to everybody. Safe and discrete place if you need testing, advice on any sexual health-related matters, or point of contact with their dedicated, knowledgeable and professional staff. Thank you Ontario PrEP Clinic for your reliable service to our community.
s	sara on Google ★ ★ ★ ★ ★ While I haven't gone yet, the phone call alone was by far the most kind, helpful and respectful one I've had throughout DAYS of calling clinics in the GTA for help. Im already a nervous wreck, having someone pick up the phone to actually want to help was everything I really needed right now.
M	Mr.Wheat Studio on Google ★ ★ ★ ★ ★ Notifying clients of negative results in a timely manner is an essential service, which the clinic failed to provide. It takes them 13 days to notify me of my negative lab results. I had to contact them 3 times to finally get my results. Imagine you are experiencing STD-like symptoms and panicking, but you don’t get to see the negative results soon and get reassured, so you doubt if you have STD and this creates mental health problems for more than a week. You just cannot sleep and cannot do work, which is basically torture. This can all be avoided if there is more friendly and clear communication from the clinic. However, the only thing I heard from the clinic for my first two interactions was that the nurse would contact me directly about my result. No reassurance of negatives, no comfort words, no love. I was very disappointed in the cold attitude of the staff. I also did not hear anything back from the nurse, it’s the manager who sent me my results. I hope the clinic would reflect on this incident, instead of blaming the client. You need to think from the perspective of patients. I hope that this review could prompt changes, and you would provide better service for the community.
D	Daniel Reyes Cocka on Google ★ ★ ★ ★ ★ One of the best experiences I've had dealing with a clinic in Canada. The team is extremely friendly, the turnaround time for my test results feel almost instantaneous. and I use the delivery service since moving to Ottawa to ensure I keep up with regular testing and medication!
G	Gary Leger on Google ★ ★ ★ ★ ★ The staff are simply great. They are thorough and explain things in detail and make sure you understand. Their delivery option is great as you get your meds right to your door! However, their testing services leaves much to be desired. Waiting 13 days for tests results is unacceptable. While I understand the challenges testing clinics face during the pandemic and every other issue going on it’s not an excuse. I had requested that a test kit be sent to me so I could complete my own tests and go to my lab but this time it wasn’t the case. I had to go in. 13 days. It took 13 days for results when I typically get them through my clinic in 24/48 hours. Then I had to call repeatedly as they didn’t know how long and said there was a backlog. The person I spoke with argued that it was impossible for me to get results at another clinic so fast. I understand that these are vital services for the lgbttq community, and that funding is private and through grants but 13 days is a long time. I will always use these folks as their professionalism is amazing - just the waiting part for results isn’t- grab your lab work and head to a clinic with a requisition and you’ll be fine. Still giving them a 4 star as they are still a great clinic.
M	M. B. on Google ★ ★ ★ ★ ★ There are not enough stars for how many this pharmacy/business deserves. Drew and the entire team are absolutely fantastic and they do so much for the community and their patients. I have been a patient/customer now for several years and am a lifer. Plus, you can bring your dog to your appointments. They are the absolute best!
J	Jovan Nicholson on Google ★ ★ ★ ★ ★ The team at the PrEP Clinic are absolutely phenomenal to say the least. Very friendly and welcoming, everyone. I’ve gathered an abundant amount of information during my visits here and am extremely grateful to live a close distance to the clinic. I truly hope that everyone in the community is made aware of the services provided here. Keep up the good work!