The Ottawa Hospital Academic Family Health Team

Name: The Ottawa Hospital Academic Family Health Team
Address: 210 Melrose Ave S, Ottawa, ON K1Y 4K7, Canada, Y, Canada

2.8/5 ★ based on 8 reviews

Contact The Ottawa Hospital Academic Family Health Team

Address :	210 Melrose Ave S, Ottawa, ON K1Y 4K7, Canada
Phone :	📞 +7
Website :	http://www.ottawahospital.on.ca/en/clinical-services/deptpgrmcs/programs/family-health-team/
Categories :	Hospital department ,
City :	Y

210 Melrose Ave S, Ottawa, ON K1Y 4K7, Canada

Best Hospital department in Canada

K	Kristal Hennigar on Google ★ ★ ★ ★ ★ I am thankful for the family health team at the Civic campus. They take great care of myself and my family. They fit us in when there is something urgent whether a spot in the day is available or during the after hours. Appointment booking is always quick. I'm glad to be a patient of this practice.
K	K Dobermann on Google ★ ★ ★ ★ ★ Good luck even getting to speak to anyone to try and get an appointment. This place used to be so much better but now they don't even answer the phone. Was listening to hold music for over 30 minutes to try and book an appointment. Finally hung up as I think I will get seen quicker visiting the ER.
J	Jessica Carboni on Google ★ ★ ★ ★ ★ We have three generations going here still, my mom, myself and my daughter. The reciperionist are always friendly and try their best to fit us in, if there’s an emergency we are often scheduled in that day or evening. My only issue is with some residents. This is a student practice location so 99% of the time you don’t actually get to see your doctor, you see a student in training. Some can be kind and do their best, but I’ve had a few bad experiences. Otherwise I really love my teams nurse and always greeted with smiles and first name basis. They’re very good with children and my daughter is always excited to visit when she needs to. Thank you for always taking such good care of my family!
M	Michael Mc on Google ★ ★ ★ ★ ★ Always a great experience here, truly thankful for the great doctors, nurses and support staff of this facility. They were able to get me seen by a doctor and treated in a timely manner. Truly thankful and kudos!
A	Anthony Dipoce on Google ★ ★ ★ ★ ★ It's a teaching clinic, so most of the doctors will be changing out at intervals. They're pretty eager to find the best solutions and generally are not as jaded as older doctors in private practice. There are a lot of patients, so getting through can be tricky. Just plan ahead.
c	courtlovescookies A on Google ★ ★ ★ ★ ★ The doctors are great which is the only saving grace. I've been a patient here my whole life (31 years) and not once have I had my appointment on time. I'm currently in the waiting room, they are 45 minutes late. I left work early for my appointment, guess I didn't have too.
D	Douglas Hales on Google ★ ★ ★ ★ ★ I was in for a medical appointment 21 August and drew the doctor’s attention to awakening at night and experiencing a loss of feeling in my left hand This has continued I phoned Wednesday – and again today - to make an appointment with the Diabetes Clinic but haven been unable to contact Kim (who doesn’t work on Fridays). I have left 3-4 messages I phoned the Family Health Team at 1530 to see if another appointment or prescription was in order. I was advised I was 7th in line. I spent over 30 minutes on the phone only to be then transferred to the Riverside Hospital and told the Civic Campus was closed for the day Obviously I am disappointed with the level of service provided!!! When does introduction of a new system on 1 Jun cease to an excuse
M	Morgan Patmore on Google ★ ★ ★ ★ ★ I have always had a great experience with all the doctors and staff here. Usually I have a different doctor each time I go in, but that does not mean I do not receive good care! They always listen to my concerns and help me find a solution. Even with COVID, they have been able to assist me via telephone which is great! My only complaint is that parking is hard to come by!