The Mobile Shop

Name: The Mobile Shop
Address: 2210C Bank St, Ottawa, ON K1V 1J5, Canada, V, Canada

4.4/5 ★ based on 8 reviews

Contact The Mobile Shop

Address :	2210C Bank St, Ottawa, ON K1V 1J5, Canada
Phone :	📞 +77
Website :	https://www.themobileshop.ca/en/locations
Categories :	Cell phone store ,
City :	V

2210C Bank St, Ottawa, ON K1V 1J5, Canada

Best Cell phone store in Canada

M	Marshall Hillyer on Google ★ ★ ★ ★ ★ Went with a friend and neighbour who needed a new phone. Matt was extremely helpful (and patient) with my friend.
M	Max Grondin on Google ★ ★ ★ ★ ★ What a great and easy experience it was to switch providers. Thank you to DAX and Alex for the great service. Highly recommend it
M	Matt Riley on Google ★ ★ ★ ★ ★ Fantastic staff, exemplary service. Very knowledgeable, courteous and treat you like gold. I recommend this establishment to anyone looking for a new mobile (with great selections), and great deals. Did I mention the staff are great?
G	George Yee on Google ★ ★ ★ ★ ★ I wasn’t as fortunate as others here. I went in to get a SIM card for PC Mobile and when I was offered the SIM card for free along with activation, I jumped at the offer. However my case was a bit more complicated because I needed to bring over my phone number from my previous carrier. The person who served me was not knowledgeable at all on how to do this which cost me 2 days of delay and frustration. The person made the port number request with only my phone number. When I did not get the text message from my previous carrier to acknowledge the port, I had to call the carrier myself and learned that they needed the IMEI number, and the PIN as well. So I had to call PC Mobile to get them to make the request again. The person who served me even told me that if I don’t get the text, I can just insert my new SIM and it should work. This is incorrect as I later learned from PC Mobile. It is necessary to wait for the text! What a waste of time! It would have been better for me to pay the $10 cost of the SIM card and call PC Mobile to activate it.
R	Rebecca Will on Google ★ ★ ★ ★ ★ Matt was excellent. He was REALLY knowledgeable and super at multi tasking. He is well organized and thinks through multiple senerios to find the one that fulfils all if your requirements without overselling. I was arranging several different phones and plans for myself, my university bound son and my teenage daughter. Matt worked out a beautiful deal for each individual. He also made it pleasurable to sit and come see options.
H	Habone Hersi on Google ★ ★ ★ ★ ★ Ashif was very knowledgeable , friendly and helpful. His friendly attitude made it easy to understand and follow the explanation of different phone plans / phones. Amazing service & would definitely recommend!
B	Brian Mitchell on Google ★ ★ ★ ★ ★ Great variety of carriers, plans and devices. We received solid, logical advice to assist with our choices. Saved money and got PC points too!. Highly recommend this store.
c	christy mason on Google ★ ★ ★ ★ ★ I went shopping for a new Iphone yesterday and the service was amazing. Ashif was extremely helpful and was very clear and efficient when explaining about the different options for the phone plans. They didn't have the exact model in stock so he went above and beyond to find it for me and had the phone sent from another location. Not only was Ashif's service outstanding but I also got a great plan for my phone and Pc Optimum points as well. I will certainly be recommending the Mobile Shop and Ashif for anyone looking for a new phone or plan! thank you!