The Keg Steakhouse + Bar - Lethbridge - Lethbridge
4.5/5
★
based on 8 reviews
About The Keg Steakhouse + Bar - Lethbridge
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Contact The Keg Steakhouse + Bar - Lethbridge
| Address : | 1717 Mayor Magrath Dr S, Lethbridge, AB T1K 2R7, Canada |
| Phone : | 📞 +777 |
| Postal code : | 1 |
| Website : | https://kegsteakhouse.com/en/locations/lethbridge |
| Categories : | |
| City : | K |
| Description : | Classic steak & seafood dishes are the mainstays at this stylish yet casual chain restaurant. |
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Shy Calf Robe on Google
★ ★ ★ ★ ★ Food was amazing! Can't wait to go back! The service was amazing as well!
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Roy on Google
★ ★ ★ ★ ★ Salad and fresh bread were delish as always, steak was overcooked, like forgotten on the grill, not med rare, past well done. No utensils either for take out :S
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HarLee Davidson on Google
★ ★ ★ ★ ★ I ordered take out and I was extremely impressed that they immediately apologized for not having the side I had ordered over the phone. They explained they replaced it with fries and threw in a complimentary cheesecake as a way of saying sorry. I have not had anyone go out of the way like this in any service establishment for a very long time. These small gestures go a very long way and I will recommend this place anytime as a great place to go with exceptional service. Great job guys
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Tara Meli on Google
★ ★ ★ ★ ★ My best friend and I had the best time last night! Whenever we go out we love to go to the keg, it’s been our favourite spot since we were 18! We were lucky enough to get Nicolette as our server! She gave us amazing service but not only that, she was fun, funny, personable and made our entire experience so much better! I haven’t had a server like that in a long time! We will definitely be going back and requesting Nicolette when we do!
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Stephanie (Steph) on Google
★ ★ ★ ★ ★ Took our mother out for Mothers Day dinner. We also mentioned that it was our parents anniversary and were told that there would be a free dessert.
The food was great but the service, subpar and not the best experience.
My mother and I both ordered the top sirloin and asked for no mushrooms, however once our plates arrived there were in fact mushrooms. Easy fix we did give them to my father but this was only the beginning.
Our server never once checked on us to see how everything was tasting, ensure the steaks were the proper temperature etc. (My fathers steak was over cooked by the way.)
Once we were finished and the plates cleared the server (Brianna) didn’t even mention the free dessert she had told us about earlier for their anniversary.
All in all, even though the food was good it was definitely not the Mothers Day experience we were looking for and are leaving feeling quite dissatisfied with our care this evening. If we were to return we would hope that the service would improve.
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Ancois De Beer on Google
★ ★ ★ ★ ★ The food is AMAZING!!! Steak cooked to perfection! Super juicy lobster with the best butter sauce! Had an awesome waitress, Kelsey, very friendly, helpful and patient :-) Have ice cream after your meal it is delicious!
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Steffen W. on Google
★ ★ ★ ★ ★ Sorry, I just can leave 2 stars for the KEG in Lethbridge.
In my opinion..
Pro:
- Good Quality of steaks
- Nice modern ambience inside
Con:
- dirty back parking lot (gives me immediately the feeling that the management doesn't really care)
- the Peppercorn steak had way too much pepper on it, seriously too much.
- the service was terrible. A young guy. He dropped water cubes and didn't pick them up. He spilled red wine on the table and the best, he spilled beer over a guest at the table beside us. Unprofessional for a restaurant which wants to play champions league.
Overall, my personal feeling, it is not worth the value and the hype.
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Cel V. on Google
★ ★ ★ ★ ★ This is my first time eating here. I thought this meal comes with mushroom rice as what it said in the menu but I was asked what side would I want, I just said just make it fresh vegetables. Good thing, the blueberry lemonade drink made a justice with my meal. It would've been a perfect rating if my expectations were satisfied. Thumbs up to the server named Greg for keeping us feel welcomed and I must say he's very professional.
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