The Fireplace Loft

Name: The Fireplace Loft
Address: 636 Colby Dr #1, Waterloo, ON N2V 1Y9, Canada, V, Canada

4.9/5 ★ based on 8 reviews

Contact The Fireplace Loft

Address :	636 Colby Dr #1, Waterloo, ON N2V 1Y9, Canada
Phone :	📞 +99888
Website :	http://fireplaceloft.com/
Categories :	Fireplace store ,
City :	V

636 Colby Dr #1, Waterloo, ON N2V 1Y9, Canada

Best Fireplace store in Canada

M	Martha Nelson on Google ★ ★ ★ ★ ★ I have worked with The Fireplace Loft on two fireplace projects during the past year and have been delighted with all aspects of their work. I am happy to write a review because they don’t advertise – their business is generated through customer satisfaction and word-of-mouth. This family-run business puts the customer first and delivers a very high-quality, superbly-designed product. A year ago, Kevin and team created a beautiful fireplace for our Waterloo condo. This year we bought a new home in London, ON and when selling our Waterloo residence, the fireplace was a definite selling feature. So when it came to renovating the new London home and redesigning the existing “oddball” fireplace, I knew exactly who to call. Stephen and Kevin designed a stunning new, double-sided surround for the existing firebox. What makes this company excellent in my mind is not only their quality construction and customer communications, it is their solid understanding of fireplace design and critical elements such as proportion and balance. I found other fireplace companies just wanted to sell me a firebox and have me select the fireplace mantle and surround designs from their menu of generic, computer-driven concepts. We love our new home and the fireplace is the centrepiece. Many thanks to Kevin, Stephen, Jacky and Carol for jobs well done.
S	Sean Elmer on Google ★ ★ ★ ★ ★ Kevin, Steve and Fireplace Loft did an amazing job and we couldn't be happier with our new fireplace! They were very responsive and accommodating before, during, and after the install. They know their fireplaces and really helped us decide on the best design. I would recommend to friends and family.
J	John Sattler on Google ★ ★ ★ ★ ★ I have been wanting to install a fireplace for some time. After searching various suppliers I decided to go with the Fireplace Loft. Kevin was very helpful with coaching us through our design that we had in mind and made some suggestions to improve it. His price point on the Fireplace itself and options was better than other suppliers. He was able to handle the entire installation, framing, gas work, and stone work. He's a true one stop shop. I am very happy that I went with The Fireplace Loft and would not hesitate to recommend them. Kevin and Jacky were great to work with.
W	W Payne on Google ★ ★ ★ ★ ★ The fireplace loft is top notch!!! It's Dec 12, and i rely on our gas fireplace to heat our basement and kids bedrooms throughout the winter. And this year when i flicked the switch to turn it on, nothing happened. So i called around to 4 different places trying to get a service tech out to fix it ASAP. Everyone was booking 2 to 3 weeks out this year,meaning no heat for Christmas. Fortunately for me, The Fireplace Loft was the 4th place i called and the last place i needed! Kevin advised me on a couple things to trouble shoot over the phone, to see if i could get it working and his expertise were bang on. In less then 10 minutes we had heat! Turns out my switch was on its way out. Not only did Kevin save me a $100-150 service call, but he pointed me in the right direction to get a replacement part. Hands down, by far the best service i have received in years!!! Thanks again Kevin
A	Ao Barrett on Google ★ ★ ★ ★ ★ Kevin of The Fireplace Loft was very friendly and helpful in discussing possibilities for our existing marble surround. Even though he was able to immediately determine that he doesn't carry a line of inserts that would work for our particular scenario, he immediately suggested a model, manufacturer and local business that might be the right fit. He then took the time to give us information that will be helpful to us going forward. We really appreciate it!
C	Carol Anne Brothers on Google ★ ★ ★ ★ ★ I have to thank the Fireplace Loft team for such a beautiful job designing and installing my fireplace. It is a gas fireplace that extends out from my wall only 9 inches (fireplace + mantle) compared to 24 inches quoted by other fireplace providers. It is beautiful when lit, and the mantle is gorgeous - 10 feet high and the white shiplap, beautifully finished, with band detailing on either side of the fireplace. The cap at the top finishes it nicely when looking down from the second floor. To top it off, it is family owned, well established, incredibly professional and the team has a great sense of humour - an absolute pleasure working with the team!
D	Derek McCaughan on Google ★ ★ ★ ★ ★ We found The Fireplace Loft through a colleague. Kevin, Jacky and Stephen were of fantastic help from selecting a fireplace to design and install. While COVID extended the length of time it took, we’re absolutely delighted with the final result. If you’re shopping for a fireplace, make this your first stop!
C	Charmaine O’Leary on Google ★ ★ ★ ★ ★ Great professional family business who proved to want best for their customers! Thank you Kevin for your time and patience during the installation of our new fireplace. You were always available to answer any questions during the process. Kevin your advice and expertise with the design was very helpful. Your service and turn around time delivering the fireplace and the beam was exceptional compared to other suppliers and we are grateful you were there for us to help us make a complicated job much easier. Highly recommend “The Fireplace Loft”!