The Dickens
3.9/5
★
based on 8 reviews
Contact The Dickens
| Address : | 423 Elizabeth St, Burlington, ON L7R 2L8, Canada |
| Phone : | 📞 +999 |
| Website : | http://www.thedickens.ca/ |
| Categories : | |
| City : | R |
| Description : | Classic, wood-decked pub with spaces to enjoy pints, pub fare & local bands, plus weekend brunch. |
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Ashley A on Google
★ ★ ★ ★ ★ I was here Sunday night for a few drinks with my friends around 1030. We found our own table and then a server came over about 15 minutes later to ask if we would like something. I ordered a drink and then our server walked away before asking if anyone else wanted anything.
She did not check on the table and did not seem interested in having any interaction. Very rude.
No soap in the women or mens washrooms.
Good atmosphere but terrible experience because of this server.
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bob m on Google
★ ★ ★ ★ ★ Ya the food was great. Caesar could have been a bit strong let, but it wasn't over garnished either which is nice.
Lobster rolls were bite size but delicious.
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Matthew Gonzales on Google
★ ★ ★ ★ ★ I am a regular here. Up until tonight this was my favorite night spot in Burlington. I understand that Friday's and Saturdays nights are extremely busy. When I finally made it to the bar I waited another 20 minutes or so, while I watched the server serving people that had just got to the bar. By passing me multiple times. My blood was boiling so I left. I will not be back. Terrible service. You have a long time and good paying customer.
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Shane Rodgers on Google
★ ★ ★ ★ ★ Kayla is the most welcoming, kind, funny, friendly server slash hospitality extraordinary! I love how authentic and down to earth she is, and I feel so comfortable around her, which makes me stay where I am for that much longer! She is such a great face for your establishment and I’m so grateful to have met her! Keep up the incredible guest services, Kayla! Can’t wait to return!
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Brittany Borg on Google
★ ★ ★ ★ ★ Had a family night out at The Dickens last week and it was a great experience. Everyone enjoyed their wings (lots of flavour options) and beer and I had a delicious coffee with Bailey's. The service was good but there's room for improvement.
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Tomasz Piascik on Google
★ ★ ★ ★ ★ Went here to have drinks with my brother. They were out of calamari. The first beer we each had wasn't very cold. We got some wings and fries which were good. The service was friendly and our waitress checked in often. It has a college bar feel and there was live music playing
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Kristin Montoyan on Google
★ ★ ★ ★ ★ We were at the Dickens last Thursday for dinner and had the best experience. Our server Kendra was amazing. She recommended some great beers, and food. I had the butter chicken and my husband had the fish and chips, both were absolutely delicious! Kendra was very kind and regularly checked in to make sure we were doing okay. I would highly recommended visiting the Dickens if you haven’t already. Excellent service and food. Thanks for a great evening and thank you Kendra!
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Philip Coburn on Google
★ ★ ★ ★ ★ Sorry don't like writing this kind of review to be honest. But after careful consideration and knowing the times we are in. In good conscience I felt it warranted.
While the staff was excellent with us. Honestly all of them were. And the food was good that we had. It was pub food done right.
The issue my cousin had, was with the washrooms. They were upstairs and half way up as she was going. The smell was awful. Nature was calling so she went. I will not publish the descriptive. I will tell you the smell was warranted.
How long it had been like that was obviously some time. My cousin did tell the staff they were out of paper towels as they were. But truly it was in hopes of getting someone up there to clean the washrooms.
Truly sorry I felt the need to write this. But in today's times. This is an absolute dead stop for me. Cleanness is a must. So for this reason we shall not return in the near future.
You sure were nice folks. And the food was good. But....it's a no go for us.
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