The Clothes Secret

I love this place! There are so many gems to find, and visiting in person is always a delight. The staff are kind and helpful and just a joy to interact with.

Great staff, beautiful selection, Aritzia section, good shoe variety. Prices higher than usual thrifts, but still decent. Aligned with a consignment store/curated thrift. Down side is size range. As a plus size lady, there were limited options for me, at least that I saw.

Love it here-great brands in next to perfect condition. Staff is great. Huge selection. Never know what treasure u may find!!! Carefully selected collection. Designer brand items in mint condition. Love to spend a couple of hours here on a Saturday❤️❤️❤️

Best consignment store in the world! A wonderful selection and quality of clothes. There is a great mix of high end and more affordable brands so that you can always find what you’re looking for! If you’re like me and you love to shop but you also worry about the consequences that fast fashion has on the environment, this is the perfect store for you! You will also have more unique items and your bank account will thank you!

Wish I could get in here more often. Friendly and helpful staff. Comfortable covid procedures in place. Always a nice selection. Great end of season sales. Well organized and clean.

I would not recommend this store for consignors.  In my experience for the 2020/2021 fall and winter season, there was a very serious lack of clear and consistent communication throughout the entire process.  For example, I was told by Chelsea that anyone can respond to your email even though it is always signed as "Valerie" (the owner?) and I discovered that not all employees have the correct information.  One employee told me to check "myresaleweb.com" for an update on my items, but later Chelsea told me they don't even use this website.  How can an employee who responded to my email get it so wrong?  As of today, their website has a "Consignment checklist" which I had thoroughly read before dropping off my footwear and nowhere on the website, or at the time of drop off, did they tell me that the boxes for the brand new footwear would not be returned to me.  So after the season ended and I retrieved my unsold footwear, the boxes were gone along with the replacement heels that were inside.  As a result, what were brand new boots with the boxes and replacement heels at drop off, came back looking like they were used and with no boxes. Also, when I was retrieving my items, not only did they give me a wrong shoe, but they couldn't find another pair (note that owner promised to look and reimburse me the commission if they couldn't find them).  In addition, when I went to pickup the unsold items, the owner gave me a dirty look when we were discussing our previous emails on the timing of my pickup.  That was completely uncalled for and was upsetting to me.  I understand that they deal with a large volume of consignors each season, but this does not warrant treating a consignor like they are bothering you.  Without us, you would not be in business and we deserve much more respect than this.  I think it's time this store re-examined their website, communication skills, employee training, and inventory management process.

Always friendly service and a great selection of quality used women's clothing and accessories.

My first time consigning. Such an easy and remarkable process. Everyone is so very friendly and helpful. The store is adorable and has a huge selection and variety.