Telcan Inc
4.2/5
★
based on 8 reviews
Contact Telcan Inc
| Address : | 2800 Skymark Ave Suite 402, Mississauga, ON L4W 5A6, Canada |
| Phone : | 📞 +88888 |
| Website : | https://www.telcan.com/ |
| Categories : | |
| City : | W |
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markbernhardt0 on Google
★ ★ ★ ★ ★ I have never gone out of my way to leave a bad review - but this was an extreme case of buyer beware. Telcan was perhaps the most frustrating, unprofessional and stressful experience I have had with any company - even outside of the ISP world. From repeated missed installation appointments to broken promises for callbacks, I was never actually able to get my service set up. I called and called agents who promised a technician would come or someone would call me back, a cycle which continued for Nearly three weeks. Eventually, I gave up and cancelled - and am now struggling to get my modem and service refunded. I would strongly caution anyone considering Telcan internet- you get what you pay for!
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Hassan Khalvati on Google
★ ★ ★ ★ ★ I am using the Telcan in the city of Guelph.It is very good, the connection is stable and good ping and speed so far. It has been only one month though. I guess it would be good afterward too. The price is the best in Ontario, I can promise that.
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Fara on Google
★ ★ ★ ★ ★ I was using Rogers for over 11 years at 250 gigs a month, it was terribly over priced. Now my bill is cut in half I get the same internet speed but now it's unlimited. The connection was super easy and the technician even contacted me to see if everything was fine. Great service for a super great price.
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Ryan Clark on Google
★ ★ ★ ★ ★ Pro:
Online sign up was streamlined, clear and transparent. No unexpected fees and baffle-gab from sales and service agents.
Technical support was fast and efficient and honestly surprised me when using the chat function.
Rental equipment shipped fast and regular updates received
Con:
A bit worried that the rental equipment I received is refurbished as have had my device completely die on me twice but it immediately recovered and connection re-established. If it happens a third time then I'll contact customer support. This is the only reason for four stars and not five.
Happy otherwise so far :)
Only thing that might make me happier is Telcan offering a IPTV soft service and being able to use my own Android TV box (Nvidia Shield)
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Klein on Google
★ ★ ★ ★ ★ Great install and has been working for 2 weeks without any issues. The prices are great and cheaper then anyone else. Definitely sign up if you want good, reliable and cheap internet.
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Martyn Brown on Google
★ ★ ★ ★ ★ Great inter. Much faster than my previous service with Bell and half the price. Great installation service where a new cable had to be run to my house. This was done in a snowstorm.
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Fat Man on Google
★ ★ ★ ★ ★ Been extremely pleased with Telcan after switching from one of the big monopolies here in Ontario. Customer service has been excellent, account was easy to set up, technician came within a week to install which took 5mins. Quality of service (mbps) is very good, connection stable, everything I wanted at a fraction of the price the monopolies charge and with 10x better service. I messed up the installation of the router and phone switch and they sent me a new device, no questions asked, as soon as I reported the error. Where do you find customer service like this in 2022 for less monthly fees!!?? Well done Telcan, will be telling others for sure.
Highly recommend.
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Iyad Atuan on Google
★ ★ ★ ★ ★ Great service. The value for the money is high. Also the speed and convenience to switch from another provider is fast! I would have put five stars if the service was more reliable, some days the speed is slow and it drops. They have tried to fix it but i still encounter it from time to time.
But i would really recommend it.
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