TD Canada Trust Branch and ATM
2.7/5
β
based on 8 reviews
Contact TD Canada Trust Branch and ATM
| Address : | 3803 Calgary Trail NW Unit 630, Edmonton, AB T6J 5M8, Canada |
| Phone : | π +7888 |
| Website : | https://www.td.com/ca/en/personal-banking/branch-locator/%3Fy_source%3D1_Mjk0MjQ4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D%23/%3Fid%3D8250 |
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| City : | J |
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Blue Sky on Google
β β β β β I had to deal with a teller girl, the worst banking experience I ever had, just wondering how she got this banking job. Two other person ( one lady and one financial adviser ) who also help me they were very friendly and helpful. The girl at the teller either should get more training according to the bank standard or let her find another job that suits her!
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Ali Kamal on Google
β β β β β Need to train new staff properly. it should not take 25 minutes to process 14 cheques, that were properly stamped and listed. Normally it takes less than 5 minutes for the same task.
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Winnie Guo on Google
β β β β β Although I live closer to the Century Park location, I choose to come to this TD branch every time because of their phenomenal customer service! Never once have I had a problem here that couldnβt be resolved quickly and efficiently! To all my Chinese friends friends: I highly recommend going to Helen Pei for your banking concerns.
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Carlos Diaz on Google
β β β β β Very disappointed that they couldn't fixed a mistake they made.
I ordered cheques for my business, which i usually get with only the business name and the phone number on them. Instead I got cheques with my personal information on it. Why?? I wondered, the manager said that probably was my mistake and i introduced my personal card when I ordered the cheques. Then, why my business email is on the cheques?
It doesn't make sense, i know i presented my business card when made the order.
If you value your costumer you shouldn't try to blame them for your mistakes.
Very bad TD
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ζι«ζ on Google
β β β β β Made an account, didnt give me any information(ex. Account number). Wanted to do a deposit and they told me they dont know how or they could not. This branch is useless and a waste of time. Very inexperienced. If i could give negative stars i would. Go to a different branch
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P H on Google
β β β β β Service horrible.
I came to release the hold from my money order that I deposited.
The lady in the branch at 7:15 PM, March 34,2022
Stated "I am not comfortable to release the money order"
It sounds she does not believe me as long time customer of TD.
She does not even asked my ID nor bank account to verify who I am.
Very great customer service.
I think it is time to change my bank.
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Abdul Taiyeb Doctor on Google
β β β β β The churn rate of employees here is horrible. Takes 20 minutes to see a teller, and then another 15 to get a simple task done. COVID isn't an excuse when other businesses have evolved and are operating fine. Used to be my favorite branch, not any more.
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smooth operator on Google
β β β β β Had some precious metals delivered to this branch. I had to call them to inquire about if they had arrived as it had been over the estimated delivery time. The representative said they had just arrived that morning(lie) Also took 20 min once I had arrived and told them I was there to pick them up. Poor customer service. Will have them delivered to my house next time. Way less hassle.
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