SureStay Plus by Best Western Drumheller

4.2/5 β˜… based on 8 reviews

Contact SureStay Plus by Best Western Drumheller


680 2 St SE Unit 800, Drumheller, AB T0J 0Y0, Canada
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Colin Hamilton on Google

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Booked in here for a few weeks as we are doing some work in the Dinosaur museum, everything was fine up to the second day, then all the tvs in the hotel had no TV channels, someone must have forgotten to pay shaw tv as it took a week to get someone to come out and fix it.. every day they would say someone is on the way to fix it one week later still not fixed, it was a joke, then to make things worse all the fire alarms went off at 5am in the morning everyone had to leave, turned out it was a False alarm, that was the last night we stayed there, never again.. stayed for 2 weeks total as it was paid for in advance, the one thing I will say is the breakfast in the morning is good lots to pick from and is good food, or rooms was mostly clean. The breakfast is the only reason I would gave it 2 stars ? also if you have kids that can't Swim the pool is no good as its all to deep and the water slide comes out in the middle of the pool, they definitely have some improvements to do at this location,
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Jason Thomas on Google

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Friendly service. Free breakfast was nice. Beds are hard and need an upgrade. Padding has been added therefore assuming the mattresses are old. Resulting in poor sleep. Otherwise the rooms are decent for a weary traveler.
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Charlene Hall on Google

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Great price, accessible to everywhere we needed. The room had 3 beds, which was perfect for our family. The pool and slide was a hit. Breakfast was good, except the eating area is sooo small and was constantly over crowded and people standing around waiting for waffles... Overall, good time.
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Brooke on Google

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Location is easy to find and has convenient food options within walking distance It was a pleasant surprise to have hot options for breakfast included in the stay. We were all happy to start our day with the options. The bed was firm which worked for me although less so for my husband - not a deal breaker though by any means. The tv options were limited. We tried to hook up our chromecast but there must have been some setting with the tv or wifi that wouldn’t allow it to connect. That said, we didn’t need tv that bad. The staff was very friendly and immediately made me feel comfortable right at the check in portion. Very approachable too.
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Jarrett Zielinski on Google

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Not a good experience. Arrived and toilet water supply had been turned off and tank was empty. Bathroom had pubic hair remnants from the previous guests. Water was yellow when I turned on the shower. Lots of sediment. Felt like it hadn't been used in a while. So made the presence of old pubic hair even more impressive. Absolutely no noise control. If you're interested in a good night's sleep this isn't the spot. Try the Ramada next door. Beds are hard as a rock. TV's in some rooms are very small as are the rooms themselves. One good thing is the breakfast was pretty darn good. They really need to work on the noise control. Call the police if people won't obey the quiet time rules. Management needs to get more firm on that before I come back.
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Paul Hass on Google

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Great little hotel. Nothing really to complain about, but it is very dated and needs updated beds/tv's/etc. Pool was awesome, kid loved it. It was SUPER busy for both the pool and the breakfast (so much so it was impossible to get any as the person working just couldn't keep up with getting stuff out). Friendly staff. Would have been 5 stars if we would have been able to get some breakfast and if the beds weren't so hard and the TV so small/old.
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Terry Smith on Google

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Honestly the best hotel in Drumheller. Recently had some family tragedy and had to stay here for the funeral. Sarah ( Honestly the best ever front desk lady) took amazing care of me and my family. Upgraded my room and was willing to help out anyway possible. There is not many people in this world as genuine as her. I would of gave the hotel 10 stars because of her. The room was amazing the pool even better.
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D L33 on Google

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Excellent place to stay. We stayed for 2 nights with our two kids and had a blast. Clean rooms, spacious, friendly staff, super-fantastic pool, and delicious breakfast. Everything was of quality and stocked to abundance (food, swimming towels, toiletries) Dare we say the hotel was our ultimate highlight (even beat out the museum)? I was honestly wondering how they are able to stay afloat by all that they provide and the cost of our stay. We will most certainly return.

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