STOR-X Organizing Systems

Owner refuses to book an appointment with us knowing that we have already spoken with other companies. Edit: Thanks owner for his response. What I stated above was not accurate. My mistake. The owner is really nice and responsive to all my questions and messages, and I am sorry that we are not working anything out this time. And because of he rejected my follow up appointment request, I decided to rate my experience with stor-x 1 star. Our initial appointment was cancelled due to my wife was going to be in labor anytime. But after it was cancelled, the owner refuses to book another time for an appointment; instead, he wants us to go to another company instead. So, before speaking to Stor-x, I have spoken with another 2 companies. Both gave me a quote. And I found stor-x through google. Because of the positive reviews and one claimed that this is the cheapest, I decided to call. Then, I was speaking to the owner, he gave me a rough esitimation quote that's cheaper than both, so I decided to proceed. And I told him that I was comparing with other providers. The owner was then mentioning many times about whether we should continue, and book an appointment and get a quote for me. As a client, since I have never used any abusive words and been nice and reasonable, he should have given me a quote like other companies so I could decide. In my opinion, designs from all companies should turn out to be the same - I want x number of drawers at location x, and y number of open shelves at location y, in color z, and what different is just the price. There are many custom closet design solutions here in Vancouver, and if you want to earn business, I don't see what is the other way than selling it lower since the product is the same.

We were so impressed with our closet, that we had Alex and his team back to install another one. Everyone that came to help out were so incredibly friendly and professional. The installs were so quick, and they cleaned everything up afterwards, just leaving us with beautiful new closets, and a whole lot more storage space. I would 100% use them again, and plan to in the future.

What a lovely experience! I had been wanting a large drawer/shelf unit for a long time but didn't want to go the Swedish way, so I started hunting for a more custom way. The whole process was smooth and convenient from start to finish and now I have a gorgeous unit that feels incredibly functional and perfect for the space we are in.. and I didn't have to assemble a thing!

I recently down-sized and needed some shelves and cupboards in my garage for extra storage. STOR-X was recommended and so I asked Alex to come out and take a look. He chatted with me and got a good idea as to what I wanted, and then took detailed measurements. After some design work, which was mainly carried out on-line, I settled on the final design. I am very pleased with the result - the cupboards, shelves, etc. are just what I need, and what I had envisaged. Paul did a very good job on the installation. I would highly recommend STOR-X to anyone looking for storage solutions.

The whole process from start to finish with Felicia was exceptionally smooth. I am so impressed with everything.

I had a great experience getting my Stor-X TV Cabinet repaired. I contacted Stor-X regarding some wear and tear issues with the TV Cabinet, the Stor-X team was able to figure out the solution right away and dispatched Alex to get the problems resolved on-site. The process was painless and quick!

Had a great experience with Alex and STOR-x. Everything was easy and intuitive from initial consultation through installation. The team worked well at every phase to make sure we were getting what we wanted and needed. Thanks for the great closet, pantry and bedroom closets!

We hired Store-X to install a workstation in our kitchen, (excluding countertop). James came to measure and provided a lot of great ideas. Scheduling and install were handled very well and we are ecstatic with the result. Compared to others; quality of product, pricing and service are second to none. Being ‘made to order’ ensures your product fits in your space as if it was originally built with your home. Thank you Store-X!