Starbucks - Calgary

Took over 15 minutes to get an Americcabo with only two people ahead of me. Probably the slowest Starbucks I've ever been too.

This is the closest Starbucks to me, and I am quite pleased with the service you get here. This location is inside of a Sobeys, and it has a few tables (I think 4 of them) and is tucked in a corner which makes it cozy. The staff is very helpful and nice and they get all the orders quickly and they get my name right hahah.

Typically when someone orders their drink made with Almond milk it’s most likely because that person is lactose intolerant or has an intolerance to dairy cream or milk. So when we drive to get a Starbucks rather then any other coffee shop due to an intolerance to dairy, spend $6 on a coffee instead of $1.90 at Tim hortons, it should be made properly. After getting home last night and discovering my coffee was made with dairy milk and not almond milk, it immediately got poured down the drain. Not to mention, when the store closes at 9pm and I arrive at 8:35pm, the staff should probably keep their attitude about a late customer to themselves and not roll their eyes and look bothered considering they still had plenty of time until the end of their shift.

Love starbucks, usually get once to twice a week. I purposefully drive out of my way to the next closest location in Copperfield because this was is so painful to go too. I dont like to leave negative reviews but today was obscurd. Usually I get why they are so slow as it's one person, today had the most staff u had ever seen there (3). I stood at the till by myself for literally 8 minutes without any acknowledgement of my existence. There were two couples waiting for drinks on the other side. The one employee was making drinks very very slowly at the machine, the other one seemed lost in space and the third rather then multitasking watched as he put each item in the microwave and watched it cook then slowly bagged it. Then I got a sorry as this situation continued to occur. A few minutes after that he came to the till and just looked at me. I gave him my order, paid and went to wait. While I waited others showed up and a line of 5 people occured while 3 people made my drink and whatever else they were doing.... I got my drink and it was bright yellow, I told the barista my drink was wrong and she told me to try it first before deciding and I informed her the color was wrong and sipped it and it tasted solely like lemonade. I told her this politely and the two of them just starred at me while the other employee worked the till...this staring contest went on for a few minutes until I broke the awkward silence and was asked if I could have tea in it to which the cashier asked the barista if she made it right. She told him what she did and he offered to make me a new drink in 10 minutes time to which I appreciated on his part but I didt want to spend 35-40 minutes just getting a drink...I asked to just pour some tea in my drink and left. Never again. Yes I know first world problems but they've been open a while now and it's kind of ridiculous. Save your self the time and go to the drive thru location! Or Seton SaveOnFoods.

Nice place for family get together and or small celebration

I have never seen any slower staff. I came in to get a mocha frappe and the workers took 20 minutes to make 5 drinks I was so annoyed. Then decided it was appropriate to chat while customers were waiting to order. Completely incompetent since one of the two workers decided to stand around while the other guy made my drink. Everyone had received their drinks, but mine had not even been started yet. Do not go unless you like to wait 20 plus minutes for your drink.

Avoid this location at all cost. They cannot get organized and likely starts at the manager. I watched 3 people fail at all levels for 10 minutes to make 2 drinks. And the drinks that were served were incorred. After 10 minutes of waiting behind 3 drinks, i was told they couldnt serve me. If ashley is behind the counter, walk away. She is more worried about her self importance than customer service or brand representation. Fail. Ill go to tims today unfortunately. I dont have time to meet wait for another coffee.

Always a fantastic experience at this Starbucks. From the manager, to all the staff, they are always attentive and courteous. Operating during challenging times in the pandemic was admirable. Barista Ashley in particular has made significant effort to learn our orders, greet us by name, and remain a pleasant person to deal with always. I can simply order my wife's regular order by mentioning her name and not the 3-4 unique changes she makes to the beverage. Truly admirable commitment to her customers and her employer. Do not hesitate to go to this Starbucks anytime!