Staples
3.6/5
★
based on 8 reviews
Contact Staples
| Address : | 360 Trans-Canada Hwy #3, Salmon Arm, BC V1E 1S9, Canada |
| Phone : | 📞 +8 |
| Website : | https://stores.staples.ca/bc/salmonarm/fournitures-de-bureau-ca-446.html |
| Categories : | |
| City : | E |
| Description : | Chain retailer offering brand-name electronics & print services, plus office supplies & furniture. |
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T S on Google
★ ★ ★ ★ ★ Terrible staff, especially the grouchy cashiers. Products and printing are very overpriced. Better to go elsewhere.
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Rick Desjardins on Google
★ ★ ★ ★ ★ Picked up toilet paper and paper towels as well as 2 3.8 liter jugsof disinfectant cleaner plus window cleaner (all at half price or a little better) which alot of people wudnt think that staples stocks these They had ALOT of stocking stuffers lined up at great prices also Yes this store is alot more than stationery pens and computers They are very well stocked on the latest electronics and accessories for those things also Check it out and see for yourself Plan to take your time to walk thru and take in all they have to offer
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Chris Bloshe on Google
★ ★ ★ ★ ★ The customer service here is beyond terrible and the manager was shockingly rude. The experience I had while trying to simply purchase one item was just exceptionally terrible. Laaaazy staff and management. Shy away from this specific Staples... I know I'll be driving to Vernon from now on.
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Alexander Delaney on Google
★ ★ ★ ★ ★ The best retail around. Short staffed as usual but when you treat the employees like people and understand they're doing 5 people's worth of work then it's a fantastic place. Each employee has their specialty and can help you find what you need or recommend somewhere you might find it.
Printing is a bit expensive but its expensive everywhere else too lol
The Self Serve printers are great and easy to use
Shoutout to the managers Jason and Cindy for running a great ship
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courtney willford on Google
★ ★ ★ ★ ★ The employees never want to help and God forbid they have to help out in a section where they never seem to have employees working at.
The one girl at the front cashier was kind and made a great suggestion to me when I was paying. She alone gets 5 stars. The other 3 employees that stood around and chatted and were so annoyed when I asked for help, should get zero stars.
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Connie Blacklock on Google
★ ★ ★ ★ ★ I was in the store yesterday for help with my charger cords not fitting my tablet correctly. An employee named Brandon was so helpful. He was able to answer a few simple questions about the tablet itself as well. I'm not technical in the least - he never once talked down to me or made me feel silly for asking. Best customer service I've had anywhere for a long time. Kudos to Brandon!
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Derick Burr on Google
★ ★ ★ ★ ★ Awful terrible staff. I don't expect much from customer service these days really, especially not at a Staples. A simple go in, get my item, and leave is enough for me. Not only are they unhelpful, they purposefully interrogate and instigate issues. I can't even go in to buy anything without them harassing me. The old lady at the counter with the white hair is the worst. Not all of them are terrible, but the majority of them are. It's as if their soul has been sucked out and replaced with rotting garbage. What a sad terrible life they must have.
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Bryce Remington on Google
★ ★ ★ ★ ★ Wow. In a bad way.
I didn't read the reviews before I visited the store but I've never seen a more self-important manager on the floor, and the staff on the floor echoed his very poor behavior.
I was looking for a pen refill, which is surprisingly harder to find than you might imagine. Checking the pen aisle, I was repeatedly jostled by staff working on a nearby display who were seemingly more important than someone trying to buy something. The manager Jason was leading whatever work effort was underway which, even in the middle of the day is more important than either a perfunctory greeting, and certainly not any assistance.
Four staff crossed my path, none of which asked why I methodically checked every aisle while carrying an empty pen refill in my left hand. These were just the floor staff in my area, not the other staff distributed around. And I was the only customer. The ONLY customer.
Admitting defeat, I approach Jason, the manager in the pen area. Without even turning his head he told me I was in the wrong area, and that was I was looking for was a couple isles behind him. He then told me that he heard the voice of a staff member a few aisles back I that I should ask him to show me where they were.
Oh, and that they probably didn't have them.
Oh, and that I should always check Amazon to buy "that sort of thing".
This is beyond stupidly bad customer service, and even in Vancouver people would remember this treatment. This store is not in Vancouver, but is in a small town of less that 20,000 people. And small towns really remember this sort of stuff.
This store is constantly hiring, and I'm not surprised. My experience of just 15 minutes left me in frustration, and even if I wanted a new job I would never, never associate myself with such poor management example.
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