Staples

Name: Staples
Address: 6510 Gateway Blvd NW, Edmonton, AB T6H 5Z5, Canada, H, Canada

3.8/5 ★ based on 8 reviews

Contact Staples

Address :	6510 Gateway Blvd NW, Edmonton, AB T6H 5Z5, Canada
Phone :	📞 +78
Website :	https://stores.staples.ca/ab/edmonton/fournitures-de-bureau-ca-142.html
Categories :	Electronics store , Computer store , Office supply store , Office furniture store ,
City :	H
Description :	Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

6510 Gateway Blvd NW, Edmonton, AB T6H 5Z5, Canada

Best Office supply store in Canada

P	Pandaafetus on Google ★ ★ ★ ★ ★ Absolutely horrific service. Ordered a monitor on the 26th of December. Received an email on the 31st saying my order was "partially at the store" (idk how you can partially ship one monitor) & that I'd receive an email when the order arrives. January 5th I call to try and talk to someone. Get a call center agent who tells me the order won't be there until the 12th. Today I receive an email from Staples asking me to review the monitor I STILL HAVE NOT RECIEVED. Once again I try to call the store, only get sent to the online Call Center. The woman there is extremely helpful & tells me the order has been sitting at the store SINCE THE 31st. I ask for a way to contact the ACTUAL store, not the call center, and she gives me an extension. I try the extension. No answer. I try the extension FIVE TIMES and it stops ringing, someone is clearly cancelling the call. Now when I call it tells me they have technical issues & just hang up the phone. I wanted to support a local franchise that's having a tough time during the pandemic, and I wanted it to ship to the store so I didn't have to worry about my monitor getting stolen or possibly damaged. This is the worst service I've ever experienced. I AM NEVER ORDERING FROM STAPLES AGAIN. I'm out $200 and have no idea if my monitor is even there.
K	Kelly Rosborough on Google ★ ★ ★ ★ ★ I was looking for a keyboard and though there was a good selection with a great range of prices, the exact one I was looking for was out of stock. The staff was very helpful though.
P	Pride & Glory on Google ★ ★ ★ ★ ★ Went in to get some last minute printing done today. I needed a considerable amount printed and was served by the super helpful Urmy. She was an absolute star and I really appreciate her help and patience.
d	ddk on Google ★ ★ ★ ★ ★ Just wanted to drop off a prepaid FedEx package. No where to drop it off so I had to wait in line at the Print Centre. Only 2 slow moving employees working behind the counter while the lineup grew and grew. Meanwhile many employees running around the store with nothing to do. Teach more employees to multitask. Waste of a half hour to drop off an envelope
S	Sandy Stepien on Google ★ ★ ★ ★ ★ Great customer service. Took a long shot and asked the clerk if they carried a specific frame for a certificate. Since there wasn't anything like it in the store he took the time to look on Staples website to see if they even carried it. He could of just said no since it wasn't in the store.
V	Veronica Spurvey on Google ★ ★ ★ ★ ★ Very clean, no pressure sales and nice prices. I was surprised at the selection of artist supplies, an overall good experience
N	Niraja Roy on Google ★ ★ ★ ★ ★ I went to the staples store # 142...on 6510-Gateway Blvd. to do shopping today. I received excellent customer service from one of your staff members by the name James. He gave me many useful suggestions how to choose my merchandise that I was looking for. I found him to be resourceful, very knowledgeable of the stock in your store and professional. He was very helpful and gave me 2-3 options how to choose the right product. I am grateful for his customer service, I want to thank James' supervisors, managers for training him well and helping him to be one of your hardworking staff members. James is an asset to your store. Wishing the management and James the best in 2022. My name is Nellie, , I am glad Your store has well trained staff, products well displayed, clean, and ample parking space for your customers.
A	Alexander MacKenzie on Google ★ ★ ★ ★ ★ I ordered a desk off the online storefront, and it arrived with a large hole in the box and a non-essential piece missing. While that alone would not warrant a one star review, the real issue I have is that it is apparently impossible to get a replacement part without repackaging the entire desk and returning it for a (hopefully) complete one. There is no actual contact information on the Staples website, only a form that severely limits what you can contact them about. Any request I could make for a replacement part would be misfiled by design. It seems like Staples may offer deliberately poor customer service in an attempt to make customers think that getting what they paid for is more trouble than it's worth.