Sports Rent - Calgary
4.2/5
★
based on 8 reviews
Contact Sports Rent
| Address : | 4424 16 Ave NW, Calgary, AB T3B 0M4, Canada |
| Phone : | 📞 +977 |
| Postal code : | 3 |
| Website : | http://www.sportsrent.ca/ |
| Categories : | |
| City : | B |
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Lesly Carter on Google
★ ★ ★ ★ ★ Great service, staff was nice and got the paper work done fast .. however two of the 4 bikes did not work properly which made our ride in Banff short as we were afraid one of the bikes was going to brake. Thankfully it didn’t but the ride was noisy, just hope they check the bikes a little better to ensure that does not happen for who ever rents them next.
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Susanne Ouellet on Google
★ ★ ★ ★ ★ Previously reviewed with 2/5 stars, updating to 4/5 stars as they have now removed their xcountry ski boot rental rates from their website:
Original review:
I've come here on multiple occasions to rent cross-country skis. Staff are generally friendly and very efficient. Only giving two stars because of their policy to charge customers who are renting only cross-country boots, the full price for a cross-country ski set, because of their current low stock. If this is their policy, it should be clearly stated on the website, and not indicate that their rates for boot rentals are $10/day, and then charge the customer $25/day due to their own low shortage of stock in the store.
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Charles John on Google
★ ★ ★ ★ ★ Rented a Specialized Diverge for a 10 day cycling touring trip. Bike was in great condition, staff was friendly and helpful, and the price was very reasonable.
Thank you Sports Rent for making my trip possible!
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Dustin Gray on Google
★ ★ ★ ★ ★ Sports Rent is the only place to go for any equipment rental in Calgary. Fair prices, quality gear and good service! Checks all 3 boxes!
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Fedor Logachev on Google
★ ★ ★ ★ ★ Very professional staff.
Helped me out to get the right snowboard, helmet and boots.
Business hours are just perfect if you are going early in the morning to Rockies for a fabulous day of riding.
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Sarah Hansen on Google
★ ★ ★ ★ ★ First time renting from this business. They were flexible with pick up time and had lots available. I rented classic cross country skis. One of the grip pads ended up coming off while I was skiing at the Nordic Centre in Canmore…disappointing…but when returning the equipment, they gave me a refund for the day and apologized for the inconvenience. Good customer service and pleasant staff.
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Chris Eshpeter on Google
★ ★ ★ ★ ★ I always get the best service and professional advise from these guys. Super quick and efficient. Not sure why so many low * reviews. SR has always provided top brand equipment and I have never had any issues. Great skate sharpening too!!
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Trevor Cherewka on Google
★ ★ ★ ★ ★ Went to rent a few pairs skates for the day. I was asked to put on a mask. Explained that I have an exemption. The young employee (who I am sure was just saying what he was told to say) asked me for proof. I explained that I don't need to show proof. He then said "we have the right to refuse business to whoever we like then". Uh, ok ? so we left.
As a family who has rented there multiple time is the last few months this was certainly disappointing news.
I am all for policy, my issues are two fold.
1 - as a customer I was not given an alternative (curbside etc)
2 - when did businesses lose site of customer service for all customers. I was not looking for special service - basic customer service would have sufficed.
Just like they have the right to refuse business to whoever they like I have the right to spend money with whoever I like . Which is what I did.
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