Sports Experts - Atmosphere - Hockey Experts
4.2/5
★
based on 8 reviews
Contact Sports Experts - Atmosphere - Hockey Experts
| Address : | 401 Bd du Curé-Labelle, Rosemère, QC J7A 3T2, Canada |
| Phone : | 📞 +79 |
| Website : | https://www.sportsexperts.ca/ |
| Categories : | |
| City : | A |
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Maud Vincent on Google
★ ★ ★ ★ ★ Ok place if possible shop on the website, your going to get a better deal than in the store.
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Frederique Daoust on Google
★ ★ ★ ★ ★ Many liquidations that are really worth it. They recently renovated and the place is so nice and beautiful !! There's a lot of staff so if you need anything or have a question don't hesitate you won't search! People know where the things are and if they don't there's always someone near to help!
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Mike Young on Google
★ ★ ★ ★ ★ Get almost all my shoes here,good prices and knowledgeable staff.
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Usher Zussman on Google
★ ★ ★ ★ ★ Nice store! I bought some running shoes and i really appreciate the great service! Thank you EMILLE for serving me!
Highly recommended!
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LordBen on Google
★ ★ ★ ★ ★ Do not buy or repair your bike there!!!
I bought my bike there last year and when I got on the road I heard a creaking noise coming from the chain. So I went into a parking lot to try to find what was happening. And then all the sudden, the derailleur just felt on the ground! Thank God I wasn't on a busy road or going fast!
When I went back to Sport Expert to get it fixed, they told me that they ITENTIONALLY put a smaller screw because they didn't have the right type of screw anymore. And what's worse is that they didn't want to fix the bike because they said that I sabotaged my bike!! It was still on warranty! After a heated dispute, they repaired it correctly, covered by the warranty.
I could have died on that day because of their laziness!!!
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Martin Wiedenhoff on Google
★ ★ ★ ★ ★ Two days later: just got off the phone with the store manager explaining the e-commerce strategy being managed from HQ where local franchisees cannot implement their reality online in a timely fashion. Ship to consumer will soon be available and asking clients to call store for bikes/canoes was not something corporate marketing wanted to do on the Quebec website.
Now we will work together to find a solution and hopefully there is a bike coming to the store soon. Really liked the proactive outcome of the dialogue and be aware that when you see quantities on a website for larger items the good old phone is still the best way to go apparently.
Merci!
Do not rely on website availability data for any of their stores since staff have a standard answer to any “out of stock” issue arriving to store when the item cannot be bought online.
Teenager answered “Somebody came in an paid a deposit to come pick up bicycle later.” When asking if there was a second client doing the exact same thing for another incorrect stock discrepancy it became obvious that his bogus answer made no sense whatsoever.
Honestly you better rely on smaller stores, call them, get a true answer and save yourself an hour drive for nothing.
Called another store 12 km away before driving there and same thing happens: oh we don’t have anything left, but this bike is available (not listed on their website) so you can come tomorrow to see it.
Big box retailers going backwards in customer experience!
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Vincent Legault on Google
★ ★ ★ ★ ★ I like this store, but I don't like the bag option they propose. I have no issue with paying for a bag for my things, but please you should have a green option and propose a paper bag that can be recycled or be use for compost. An OTHER reusable plastic bag that will sleep with all the other bag of this type of very wasteful.
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Gabriel Léveillé-Dubois on Google
★ ★ ★ ★ ★ Very Large inventory for all of your sports needs. Really good customer service and fast! It was a really good experience in this store.
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