Southern Monument and Tile Company Ltd - Lethbridge

Name: Southern Monument and Tile Company Ltd - Lethbridge
Address: 139 13 St N, Lethbridge, AB T1H 2R5, Canada, H, 1, Canada

4.6/5 ★ based on 8 reviews

About Southern Monument and Tile Company Ltd

139 – 13 Street North
Lethbridge, Alberta T1H 2R5

Tel: (403) 328-4577

Fax: (403) 328-8004

E-mail: [email protected]

Contact Southern Monument and Tile Company Ltd

Address :	139 13 St N, Lethbridge, AB T1H 2R5, Canada
Phone :	📞 +877
Postal code :	1
Website :	http://southernmonument.ca/
Categories :	Funeral home , Monument maker ,
City :	H

139 13 St N, Lethbridge, AB T1H 2R5, Canada

Best Funeral home in Canada

M	Marian Louise on Google ★ ★ ★ ★ ★ Very poor experience: Ted at Southern Monument agreed to add my mother's information to the foot stone which they had engraved with my father's information 9 years ago, but they never did it. I emailed a week prior to the agreed date to check that the engraving had been done and the stone back in place. I received a reply which I interpreted as confirmation. I live two hours away from Lethbridge and when I got there, nothing had been done to the stone. We could not have our interment ceremony for my mother's ashes. I contacted them again, and there was no explanation...it simply had not been done. Ted, the owner, agreed to proceed and to send a photo of the engraving when completed. I never heard from Ted. I called 10 days later, and was told that the engraving had been completed and the stone put back in place. No notification until I asked. I have no idea if the information on the stone is correct. A terrible way to do business.
M	Micheal Pitcher on Google ★ ★ ★ ★ ★ Very informative, professional and helpful with all the questions and concerns we had. Completed everything in a timely manner and will go back to them for any further business we have. Thanks so much Ted and Staff at Southern Monument.
R	Ron Jones on Google ★ ★ ★ ★ ★ When I lost my son Ted and his staff went above and beyond to make my experience stress free you can tell they really cared and were very compassionate highly recommend them.
M	Marion Wiens on Google ★ ★ ★ ★ ★ Ted was very friendly when I went in to inquire about getting side vases installed at my parents' headstone. Went in a few days later and ordered the vases. The lady told me that they would give me a call when completed. Received a call from Ted saying they were installed. Went to cemetery and the vases were not there, installed at the wrong headstone. Phoned and told them the mistake and asked that Ted call me back. Did receive call from Ted saying that is was fixed. I inquired as to how this could happen and do they not take the work orders with them. He did not answer my question, just said "It was fixed". Also, they did not clean off the residue from the other headstone. Very unprofessional and rather rude with no apology.
L	Lori Emery on Google ★ ★ ★ ★ ★ Ted and his staff were amazing. They helped us pick out a headstone for my father. They custom designed a picture we wanted on the front and it looked fabulous! I would recommend Ted for your memorial needs. Courteous, empathetic...and professional.
E	Erin Kanegawa on Google ★ ★ ★ ★ ★ Southern Monument should be the only choice for people in Lethbridge. My family and friends are all repeat customers as the quality of product and attention to detail is unbeatable. Attention to customer care and service was appreciated and they really took the extra time to get things right and do it the right way. There's a reason this business has been a part of the community for years.
K	Katie Smith on Google ★ ★ ★ ★ ★ I went to Southern Monument about a year ago for my fathers headstone and just had to go back for my mother’s inscription. Both times I was there I dealt with Ted, the owner of Southern Monument, and had a really good experience. He will definitely guide you through this tough time.
L	L Marie on Google ★ ★ ★ ★ ★ My family and I had a great experience at Southern Monument. Ted in the office helped us out so much and was very patient as we revised our design a few times before we were sure it was perfect. We even got a laser picture on the monument which turned out exceptional. We will recommend Ted and staff over and over again.