Cornerstone Funeral Home - Lethbridge

Travis and the staff at Cornerstone helped us navigate through the many processes and tasks that accompany death with patience and kindness. They blew our expectations for care and service out of the water! The Cornerstone team helped up pull together at 750 person 'FUNeral' in six days. It was a real production - we held it at a hotel. There was a fully decorated stage, a multitude of speakers, food, wine, plus audio and video presentations. I was so grateful for the outstanding care that the Cornerstone team offered our families and friends. In my view, they embody many of the traits required for outstanding service. Here are a few examples. 1) Responsiveness: It didn't matter the time of day or night. The Cornerstone team was there when we needed information or advice. Travis even came to one of the family homes on a Saturday night to help us work out FUNeral details. The timelines were tight for the FUNeral but they never pestered or pressured. They helped us work through the maze of decisions constructively by providing the information we needed to move ahead. 2) Emotional intelligence: Travis knew when to pass the tissue and when to tell a joke. He used his empathy and communication skills to help family members make decisions and consider different points of view. 3) Creativity: The Cornerstone team was never short on ideas for the FUNeral. They contributed fantastic design ideas for the stage, they proposed a cool way to display my brother-in-law's cherished vehicles at the FUNeral and they worked technical magic on our audio and video presentations. I believe the Cornerstone team deserves recognition for the exceptional service that they offer families who are vulnerable and grieving.

Family of the late Brad Weitz