Southern Alberta Institute of Urology - Calgary
2.9/5
★
based on 8 reviews
About Southern Alberta Institute of Urology
The Southern Alberta Institute of Urology (SAIU) is a centre of excellence in urological care, providing services for a number of conditions, including prostate, bladder and kidney cancer, kidney stones, urinary tract problems and sexual dysfunction. The Institute serves as a clinical hub for patient care and is also a focal point for researchers.
The Institute consolidates Calgary’s 14 adult urologists and the Prostate Cancer Centre on the Rockyview General Hospital site, where inpatient urology is centred. With offices, diagnostic imaging, procedure space and inpatient care all on one site, the SAIU is the largest and most comprehensive urology centre in Canada, and the first to offer a multidisciplinary patient-centred approach to urological care.
Contact Southern Alberta Institute of Urology
| Address : | 7007 14 Street SW Located on 6th floor above main parkade (lot, 1, Calgary, AB T2V 1P9, Canada |
| Postal code : | 2 |
| Website : | http://saiu.ca/ |
| Categories : | |
| City : | V |
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Jordon Scherer on Google
★ ★ ★ ★ ★ Everything went very well with my surgery. Dr. Dushinski and his entire team were very friendly and professional.
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Catherine Milutinovic on Google
★ ★ ★ ★ ★ I phoned to ask for a follow up appointment with Dr Dushinski today and the lady who answered the phone had a harsh and disrespectful tone in her voice, very unprefessional. She didn't sound accommodating and it sounded like it was such a bother to answer calls. If you are a phone receptionist, be courteous. Learn the basic phone courtesy please?
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Neel on Google
★ ★ ★ ★ ★ Directions should be updated with a photo. The clinic is located on top of a parking garage and not easy to find because of that. You can drive by the unmarked building thinking the entire structure is a parking lot.
Real directions to get here:
1. Drive up to Rockview ER/temp Entrance
2. Stop right at the ER entrance
3. Look to your right there's a parking lot, that's where you need to go. Sixth floor
4. Find parking
5. Take elevator to 3rd floor. Get off 3rd floor.
6. Take another elevator to the 6th floor, finally you've made it.
NOTE: avoid going through the hospital to this clinic. There's also a urology within the hospital and you'll get directed there as even staff are not 100% aware of this clinic existing.
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brent goodwin on Google
★ ★ ★ ★ ★ I would like to say Thanks to the Front Staff and the Docs ,an everyone else at the SAIU at Rockyview.
For making a concerning time for me, a lot better. ( being born in 1958 an all ?)
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Susie De Giusti on Google
★ ★ ★ ★ ★ My review is based on my Dad's doctors (Gotto and Pommerville). Since February of this year my dad has had little assistance. I've had to call several times, write emails several times to get an answer on the outcome of his procedure, only to speak with the Dr and not getting any real answer... our family doctor never receives any follow-up about any procedures. They don't call at their appointed scheduled times, they take forever to follow-up with tests or referrals. Horrible communicators, slow on getting things done... they don't just don't care, and if they did, I wouldn't be writing this review.
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Miron Hlywa on Google
★ ★ ★ ★ ★ I am extremely pleased with this prostate clinic. I have been monitored for several years and had two biopsies and an MRI. We are very lucky to have such a wonderful clinic that specializes in prostates and urology, and with some of the top urologists in Canada. It is part of the South Alberta Institute of Urology which apparently is the largest and most comprehensive urological centre in Canada.Doctors Dushinski and Hyndman have given me great professional care for years.
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Frank Millington on Google
★ ★ ★ ★ ★ So far not very happy. The initial appointment felt rushed, the procedure I guess was okay but in the first 10 weeks after the procedure not one phone call to check up, then every time I try to call always a machine. When I finally got a person I was told that it would be two more weeks to get results in. The way I was told was unkind as well. As though I am supposed to know that time frame.
Every other Doctor seems to be able to get results back in a few days?
I have now waited past the two weeks and still not one phone call, and now when I try all day to get someone all of a sudden the message reads that the phones are turned off until the 18th. It’s a good thing I was not tested or treated for Cancer I could be missing out on treatment or getting worse without knowing?
This is not right or fair to keep people in the dark for so long about their procedure. It’s already difficult to even go in. I hope I get an answer after the 18th. In the mean time I intend to tell my Doctor to think twice about sending people their for a referral. It may not be the Doctor but if the staff he has is preventing me from getting things in a timely manner or if there is not enough staff to keep up then the Doctor should at least be aware and try to fix it. Mainly I am upset at the lack of any follow up and if everything is okay.
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PETER DIEV on Google
★ ★ ★ ★ ★ I recently had a TURP operation at the Rockyview Hospital in Calgary.Everything went extremely well. Dr John Dushinsky was so professional and all his staff spoke highly of him. The anesthesiologist gave me his recommendations for the type anesthetic after explaining my options and I’m very happy I went along with it. (General)
The aftercare was impeccable. The nurses on the urology ward were so good and kind I have no complaints at all.
The surgery went so well that two days after surgery I feel like I’m completely back to normal although I know I have to take it easy for the next month as per Dr Dushinsky’s instructions.
I can’t speak highly enough of the staff here at Rockyview.
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