Smithbilt Hats Inc - Calgary

Name: Smithbilt Hats Inc - Calgary
Address: 1015 11 St SE, Calgary, AB T2G 3E9, Canada, G, 2, Canada

4.5/5 ★ based on 8 reviews

About Smithbilt Hats Inc

The unofficial costume of fans was a Smithbilt white cowboy hat and a colorful scarf work around the neck cowboy-style. From newspaper reports of the time, it is evident that no one got much sleep on the two-day trip. The Calgarians swept off the train on its arrival in Toronto, and kept up a constant flow of western high spirits and hospitality that astounded the Torontonians. Square dancing in the streets, pancake breakfasts from the back of the chuck-wagon, riders on horseback in full regalia – Toronto had never seen anything like it. And of course, the mayor of Toronto was presented with his own 10-gallon white hat. The Smithbilt white cowboy hats wowed Torontonians, and many Calgarians had their hats “liberated” by envious easterners. To meet the demand, cardboard cowboy hats were sold at $4 a hat.

Contact Smithbilt Hats Inc

Address :	1015 11 St SE, Calgary, AB T2G 3E9, Canada
Phone :	📞 +9
Postal code :	2
Website :	https://smithbilthats.com/
Categories :	Clothing store , Hat shop ,
City :	G
Description :	Time-tested hat shop since 1919, specializing in a variety of custom & fitted cowboy hats.

1015 11 St SE, Calgary, AB T2G 3E9, Canada

Best Hat shop in Canada

B	Brianne Hager on Google ★ ★ ★ ★ ★ I had a great shopping experience here today . The salesmen Max was so friendly and helpful. I left incredibly happy with my new Holly Allen hat :)
C	Colin Jarvis on Google ★ ★ ★ ★ ★ Went into Smithbilt to get a felt cowboy hat with a bull rider crown - shop staff were attentive, with a guy helping me pick out a colour and style. We then watched him shape the hat by hand, which was very cool - great quality Canadian-made hat which has stood up to various conditions since I got it, definitely recommend
M	Marian Mulligan on Google ★ ★ ★ ★ ★ We were excited to purchase a hat for my husband to wear on stage but we ended up deflated and disappointed after one of the worst customer service experiences of my life. Brian came reluctantly out of his office and stood there while we looked around. I asked for his advice and input. I , asked questions and tried to get some engagement from him but got absolutely nothing. We felt like we were unwelcome in the store. He was sullen and unfriendly and I won’t go back. So disappointing.
B	Ben Campsall on Google ★ ★ ★ ★ ★ My girlfriend and I went in to get her first hat, I’ve had lots over the years and they have almost alway been smithbilt. I have never been to this store before, so when she said she wanted a hat I thought there must be no better place to go. The store front is wonderful and it was every welcoming, we went in and were met by a fella wearing a smith with a wonderful welcoming demeanour, then we’re point in the direction of a young women who was the sales person she was very nice and told us all about the hats, my problem is with the unwelcoming atmosphere created by the staff they seemed as my girlfriend put it to know something we didn’t and we’re judging us for it. We still purchased a hat but I don’t think we’d ever go back. Smith bilt are fantastic hats and I truly love wearing them but customer service at this store is certainly lacking.
K	Kevin Mulligan on Google ★ ★ ★ ★ ★ I’m not a negative person and so I thought about writing this review for quite a while. In the end, I decided my experience was so bad, I had to let others know what they might be in for if they visit Smithbilt Hats. I wanted to get a new hat and thought I would go to what I thought was the best shop in Calgary. It turns out I couldn’t have been more wrong. I will say they have a large selection of pre-made hats. So do all of the western shops around here. I didn’t see anything I couldn’t get elsewhere. That’s about the only good thing I have to say about the place, thus two stars. We were ‘helped’ by a big guy named Brian. He had no charm whatsoever, and barely said a word the whole time we had to deal with him. Any question was answered by silence or a grunt. He seemed angry and we felt very unwelcome. To be honest, we should have left. But, we didn’t. I still don’t know why. After selecting a hat, he formed it as requested. His approach was ham handed to say the least. I was so flustered, I didn’t realised he’d messed up the crown until I got home. I had to take it back the next day for repair. I would have expected a lot more for the $300 I gave them. I will never go back there or recommend the place to anyone. The most you’ll get from me is a warning to stay away. Strangely enough, one of my friends got a hat there as well. His story is oddly similar to mine. We both felt like outsiders in an exclusive club. If you absolutely need a custom hat, check around before going to this place.
A	Archie J Huizing on Google ★ ★ ★ ★ ★ We went into Smithbilt hats today not sure what to expect as we have read some bad reviews. However when we entered their store we were greeted with a smile and a firm handshake. Max was very knowledgeable about all there products and listened to what I was looking for in a hat. He steered us to the right hat and color and size. Max also steamed and shaped the hat for a perfect fit Thanks to Max McDonough thiswas a very positive experience
S	Stefan Wright on Google ★ ★ ★ ★ ★ Great shop with great selection but if you venture in and are dealing with Brian turn around and comeback another day. As other reviews have noted, he is surly and creates a terrible atmosphere, all while you spend hundreds on a hat you'll own for a few decades. Seriously, call ahead and ask who is working, not worth your time to deal with extremely poor customer service from one individual. Shockingly disappointing, especially because the rest of the staff are wonderful.
S	S Otoya on Google ★ ★ ★ ★ ★ Friendly staff helped me get fitted and find the perfect hat. I had a few questions regarding what each thing in the hat meant (5x vs 100x etc) they happily answered me.