Smart Start Canada
About Smart Start Canada
Smart Start is the only company offering fully integrated breath alcohol Ignition Interlock and portable alcohol monitoring device services, which include manufacturing, installation, service, monitoring and reporting. Smart Start provides timely interpreted reports and expert court testimony to monitoring authorities, as well as the ability to customize programs to the laws and requirements of each state and county.
Over the years, Smart Start has expanded their product and service offerings to include other alcohol monitoring technologies to become a proven and innovative market leader. For instance, Smart Start was the first company to offer a camera with their Ignition Interlock, answering the question of “who took the test.” It is because of the success of Smart Start’s camera that several states now require this technology as the baseline standard.
Contact Smart Start Canada
| Address : | 825 C 46 St E, Saskatoon, SK S7K 0X2, Canada |
| Phone : | 📞 +877 |
| Website : | https://www.smartstartcanada.ca/ |
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| City : | K |
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Luke Bintner on Google
★ ★ ★ ★ ★ Worst customer service experience/technical support staff ever, especially Thomas. Condescending, arrogant and thinks he’s god. I called in to explain a violation that had. I started my car and activated my idle, went on doing my stuff to let my car warm up because I was told I wouldn’t have to worry about missing a test, my car alarm went off due to a violation. I looked at the screen idle was activated and the count down on the test was decreasing. I blew in regardless, passed obviously.
I called in to smart start waited 30 mins and spoke to the ignorant call taker Thomas. He told me that to drop my attitude, he was in charge and had all the power to decide from that point forward where the call was going to go. Either I drop my attitude or I would just be charged regardless if I was at fault or not. Uh what?
What kind of business is this where you can speak to your PAYING customer disrespect? I’ve never ever been so disrespected so much in dealing with a business. People that are in this program are regular people that made an error in judgment, don’t treat us like scum. We are just trying to get our lives back on track and YOU Thomas are greatly affecting that ability to do so, by showing disrespect.
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Eduardo Sanchez on Google
★ ★ ★ ★ ★ Service was good the people working there are nice enough, my issues are with sgi and the htb I know years ago you could get a permit so you didn't need this thing for company vehicles and equipment I really think that should be brought back.
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Kathleen Keen on Google
★ ★ ★ ★ ★ We had to use the Saskatoon Location. We live 1.5 hours from the City so We left our home with plenty of time to spare, but do to the terrible road conditions and the very slow drivers and road construction, we were 27 minutes late for our appointment. Tanner greeted us without judgement. He was very understanding and still agreed to honour our appointment even though we were disrespectfully late due to events out of our control. The entire appointment he remained to have a respectful, non-judgemental demeanour. We were extremely satisfied with our service here and recommend everyone who needs to access this service, try to book with Tanner.
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Dallas Thomas on Google
★ ★ ★ ★ ★ Absolutely unprofessional. They have you booked for a specific date and 3 days before your appointment someone is conveniently "sick" on the day of your appointment. Do better smart start such a scam.
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Mohammad Qureshi on Google
★ ★ ★ ★ ★ This a review for there 1800 number customer service rep only ..
Rep Kim >>>
Extremely poor customer service Kim is a rep with very little to non customer relation skills . Tried to book an appointment as a shop owner to get the interlock back in to a customers car . She said that she cant book a appointment because of Privacy Issues ?? I did not ask here for any privacy information AT ALL. I did not ask for anybodies private information .
What She really means is " She cant book because they are worried that the appointment will be canceled . Kim don't make up things , just be honest with people . Tell your supervisor to Google " What is Private information " so you can stop making things up ... Also Kim hanging up on people show who you are and how you were raised .. You mother and father probably did not know any better ...otherwise they would teach you some manners ....
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Bobbi Thibault on Google
★ ★ ★ ★ ★ Had a transfer appointment scheduled 10am on May 10 the only day off a week before our wedding. Appointment has been booked for over 2 weeks in advance. We live an hour way from the city. It wasn't until we showed up at the allotted time when we were informed that it had been canceled. They only have 2 employees and when one calls in or doesnt show they cancel all installs and transfers. They at least gave us a free transfer. However now we still have to call and re book an appointment.
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William Janvier on Google
★ ★ ★ ★ ★ I’d give zero starts if I could and they have the worst costumer service and the refunds only go to credit towards your account and I’ve had reoccurring issues with the buggy device.
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James Masuskapoe on Google
★ ★ ★ ★ ★ 1 star is way more than they deserve. They don’t call back, website is also terrible, the only time they have been fast at contacting me was to get an appointment for the installation. Do better please!
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