Sleep Country Canada
3.9/5
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based on 8 reviews
Contact Sleep Country Canada
| Address : | 4090 Main St, Vancouver, BC V5V 0C4, Canada |
| Phone : | π +8799 |
| Website : | https://www.sleepcountry.ca/ |
| Categories : |
Bed shop
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| City : | V |
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Catrina Ngo on Google
β β β β β Tony helped make the best recommendation for our sleep needs! We thought we knew what we wanted when we originally walked into the store, but he was able to provide his expertise that was ultimately the best choice for us as we have now had our mattress for about 3 months. We are so glad we went with Tony's recommendation at Sleep Country since we've been getting some of the best sleep of our lives!
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Robert Gaffney on Google
β β β β β Tony was the sales representative we dealt with. He is a very pleasant, patient and knowledgeable person. His customer service brings value to the company.
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Vaughan M on Google
β β β β β Tons of fake reviews to boost their score. However on the BBB they have over 100 complaints against this specific store. I can verify from my own experience these people are horrible. The staff specifically Ray and Krisch are happy to lie and cheat you of your hard earned money. Unless you want the headache and a horror story of your own, stay away from these total creeps!
Ps: I already dealt with customer service so no Ray I will not email again. You should be fired!
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Ash Lock on Google
β β β β β Terrible experience. Krisch and Ray have been jerking me around for a refund for almost two months. They have fake reviews posted on every site. The BBB gives them less then 2 stars. These people are predators looking for commission. Your piece of mind is not their concern. Avoid this place and the people who work here!
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Blair Wilson on Google
β β β β β We had a very easy and efficient experience at our local Sleep Country Canada outlet choosing and ordering a mattress. The sales person who assisted us was excellent.
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Kyle on Google
β β β β β I was helped by David D. Not his usual store as he was helping cover this location, but still gave amazing service! Super friendly but also very professional! Didn't feel rushed at all and he was giving genuine and honest advice to find our best needs and super happy with the product we picked. 100% recommend if you're looking for the best pick for a new bed!
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Leslie Hoolaeff on Google
β β β β β I bought a pillow at this store for $70. The floor model seemed great but when I took the new one home and tried to sleep on it for a night, it was awful. It was the most expensive pillow I had ever bought and certainly the worst. I called back to the store to ask if there was anything I could do and they told me to bring it back for a refund. When I returned to the store I was then told I could only exchange it which was not what I was told on the phone. I was then verbally berated by the staff member when I said I really didn't want another version of this expensive and uncomfortable pillow. After being incredibly rude to me he finally refunded the purchase. If your policies are what they are, tell me that on there phone when I first called, don't make me come into your store to yell at me. Gross.
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IngibjΓΆrg Γsk JΓ³nsdΓ³ttir on Google
β β β β β I came in last weekend wanting to buy pillows and I got no service. I was clearly struggling picking out pillows but the salesman would just slide past and ask if we were doing alright and then disappear. When I asked him to please help me, the salesman told me to read the boxes to learn about the differences between the pillows... In addition to that, I felt like I was not welcome as another salesman told us to move out of the way when he gave other people service that came in after us. Today however I got excellent service at the Sleep Country on Renfrew. If you want service - I recommend going there instead!
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