Sleep Country Canada

3.9/5 β˜… based on 8 reviews

Contact Sleep Country Canada

Address :

Sunridge Power Centre, 3221 Sunridge Way NE, Calgary, AB T1Y 7M4, Canada

Phone : πŸ“ž +797
Website : https://www.sleepcountry.ca/
Categories :
City : Y

Sunridge Power Centre, 3221 Sunridge Way NE, Calgary, AB T1Y 7M4, Canada
M
Michael Sherman on Google

β˜… β˜… β˜… β˜… β˜…

Having a terrible time getting my adjustable bed fixed. Got the run around from the store finally called the manufacturer and they took a week to get back to me to just make an appointment. Here I am the day of the appointment only to have them no show. Brick and mortar retail should be dead. If you can’t get service from them, better of buying online for cheaper I guess and getting the same service. Brutal
B
Bryan Heine on Google

β˜… β˜… β˜… β˜… β˜…

I spent probably 5k on a bed and frame ,sheets. I bought the purple mattress which has a slippery materials which make your sheet slide during body movements while you sleep. The salesman fail to tell you that purple mattress sell sheets that will help fix this problem. After several months I Vista the store which I bought the bed and the salesman could have cared less, and would have had to spent $439 plus tax on the purple sheet. They couldn't even offer me a reduce price on the proper sheets. After spending $2600 plusbed frame, bed cover, sheets. Bad customer service. I think I will buy my beds somewhere else.
P
Patricia Denton on Google

β˜… β˜… β˜… β˜… β˜…

My partner and I purchased the Purple 3, and an adjustable bed frame. It took us just a little over a month of coming back to try out our favourite mattresses and then going home to think on it. With it being such a big investment, we really wanted to take our time to be certain of our final decision. Our customer service rep was Andres, he was just so wonderful. Patient, kind, funny, relatable. Not once did we feel pressured. He was very knowledgeable of the products. He is passionate about helping people, and it shows. He cared about our budget and was respectful of our situation. Our interactions were very meaningful. On the final day that we came in to actually make the purchase, we were recommended by a different associate (from the East Hills location) to wait for Andres so we could finalize everything with him. Although Sleep Country associates work as a team, we were *very glad* to have finished our transaction with the same person (Andres) that we started with. I don’t think we would have felt as comfortable working with anyone else because he just knew our story and cared about the little details. It made such a difference in our experience dealing with Andres and having him guide us on this journey. We begin our 100 night trial on our Purple 3, and will update our review of the product later on. This review at this point in time is focused around Sleep Country’s customer service, particularly Andres’s service (Sun Ridge location). Andres gets 5 stars *Easily* for his customer. We hope Sleep Country recognizes this and understands that he is an asset to their company.
B
Bud Lewis on Google

β˜… β˜… β˜… β˜… β˜…

I bought a bed and sheets. The cheap sheets are garbage, the spendyer ones are wonderful. Bed works very well. Great products except for the cheap sheets.
M
Michael D on Google

β˜… β˜… β˜… β˜… β˜…

I made the mistake of revealing my budget at the start of shopping. I was amazed when they actually found me the perfect mattress completely under my budget and let me just lay on the beds alone and undisturbed so I could make sure it was the right decision. Dexter and Rain we’re both amazing to deal with and I recommend them entirely. Thank you for the experience. Michael DuBois
O
OnionLayers Support on Google

β˜… β˜… β˜… β˜… β˜…

Sorry, NOT happy. We talked to customer support as the product was not good and they offered a comfort exchange with an additional $75. Why should we suffer when the product is not a good one? The mattress is already sinking in. Sorry again, that was the last time we have shopped with Sleep Country.
N
Nevia Mirza on Google

β˜… β˜… β˜… β˜… β˜…

Rain was super nice and guided us in the right direction of pillows. We were left alone and had time to lay on a mattress and try every pillow, Rain made sure to check on us at an appropriate time and had a great sense of humour. We will definitely be coming back due to this amazing service.
R
Rebecca Mueller on Google

β˜… β˜… β˜… β˜… β˜…

Had an excellent experience at this location. Dwayne was the best customer service rep, he listened when I told him my budget and never tried to get me to increase it. He gave me a number of options to choose from but was never pushy to try and make the sale. Dwayne was very knowledgeable and helped me find the perfect mattress. He even put the mattress I bought on hold until I found an apartment! Best customer service I have received, would highly recommend this location.

Write some of your reviews for the company Sleep Country Canada

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *