SimplyTire

I had booked an appointment to have all weather tires installed on my SUV. I picked Simply Tire because they had the specific tires I was looking to purchase. I confirmed the appointment the day before. When I arrived I was told I had no appointment, and they did not have the tires I requested. They offered me two other tires types that I did not want. I understand there is a tire shortage which is beyond their control, however the way I was treated by the counter staff was beyond disrespectful. Instead of apologizing for the mistake, the man who I was talking to, yelled at me that I did not have an appointment and the tires I wanted were out of stock everywhere. In front of the staff and customers we had a vocal disagreement in which everyone stopped and watched. This is a very unprofessional way to treat a potential customer. I will not recommend this place to anyone else.

I think the pricing here is not bad on this store but the service is bad. They always make me wait 1.5hrs-2hrs just to balance my wheels. The last time i went there i have to wait 1.5hrs just to balance and install TWO wheels. I bought a brand new winter tire but they give me 2 yrs old tire and one brand new and im aware that the product was discontinued but they didn't inform me that they would give me 2yr old tire i was expecting a brand new one and one more thing i asked if they could put the new one in the front and old one in the back, the guy who was helping me said yes and even wrote it on the note but they didn't rotate my tires. While i was waiting there is 3 or 4 more customer waiting for their brand new wheels, the guy in the cashier was arguing with the supplier because the supplier couldn’t deliver it on time. He was getting mad at the supplier yelling at the store so that the customer could hear it. The customer was waiting for a while too and didn't get what they come for. The guy was very rude and didn’t even apologize to their customer and just say to come back again. The first time they balance my wheels, the balancing weights of one of the wheels come off on my drive way and i have to get back to the shop to rebalance it. They did balance it again for free of charge but i have to wait 1.5hrs just for one wheel and its a waste of time and they didn't even apologize for it. This is my first review and im going to make effort just to write this review to help people. I don't even know why i came back 2 or 3 times to this store, Im not going back again after the last visit. I see lots of luxury cars going to this store and i dont even know why even though the service was very bad.

Walked in to buy tires. Two or three fellows behind the counter just chatting. One actually made a customer appt over the phone, he was on the phone less than a minute. No cars in the parking lot. I was the only person there and was standing directly in front of the counter. After 10 mins of being ignored, I walked out. They have a great website. Use it to price tires and go buy elsewhere. I drove all the way up there from downtown. I know this place has a good reputation, for the life of me, I don't know why.

Best tire shop in the city period. Been going to simply for well over 10 years. Best prices, great service. Only downside is during busy seasons it’s basically impossible to get a hold of anyone on the phone. Never the less, do what I do and just go there, you can get helped right away and all their pricing is right on the site anyways.

SIMPLY THE BEST!! I have been going here since 2014 and every time I need tires I get a few quotes from other shops and simply is always the lowest quote. I was recently shopping around for tires for a my firebird with c6 corvette rims and every place I called told me the tire size and brand I was looking for was back ordered for 3 months and the price was through the roof they all suggested going with 2 different brand wheels to get tires faster which would have resulted in poor handling and wouldn't look good cosmetically. I called simply and they got the tires I was looking for within an hour at a much lower price then the other places I called. Thanks for helping me speed up my project. Car looks great with the corvette wheels

Absolutely the worst customer service. I do not recommend to anyone. I thought I was buying new tires from them. Continental Pure Contact LS. When I received car the tires had some road rash on them and the red, green, white lines painted on tire from manufacture had worn off. When I asked for stickers from the new tires they couldn't produce them, because they said they were buried in the garbage. I asked one hour after receiving new tires and they weren't busy that day. I contacted Continental North America for warranty on tires and they said I could have the tire store replace them no questions asked under their 60day policy. Simply tire refused to replace them, they wanted me to pay for new ones and go after continental for refund. I advised continental North America and they phoned Simply Tire and Simply Tire refused to honour Continental Tires return/ exchange policy. Continental was not happy with Simply Tire and referred me to a local tire shop which gladly helped me out and provided me with 4 brand-new Tires with bright coloured lines and stickers on tires. Simply Tire obviously put tires on my car that were returned to them under Continentals exchange policy. I will provide pics of tires from both shops. The pics with no lines are from Simply Tire and the ones with bright lines are from Bramalea Tires. Again I do not recommend Simply Tire, awful service!!! Pics on left side are new ones pic on right is new from simply tire.

Excellent store. I would definitely recommend. They charged a very fair price and had the tires within hours of ordering. Their store is clean and modern and welcoming. I am removing 1 star because they didn't actually start working on my car until around 30 minutes after my scheduled appointment.

I do not usually waste time writing bad reviews for a service but I'm concerned with future customers, or should I say victims of this tire shop. As a new driver, I searched for a highly-reviewed tire shop that most of us would. I found this place, canvassed about winter tires and was told that they would install them for free if I do get the tire from them. With the storage, I opted to store my regular tires with them since the staff told me that they charge less than 100 per season. He allowed me to pay the next season but I did pay the day I ordered my winter tire since storage is running low just to secure the spot. After a month (Sept 2020), I decided to get my tires with them. I was shocked to be charged of installation fee on the day but I shrugged it off and allowed them to install them with a fee. The staff I was in contact with most of the time was Dan . Next season came and I was being charge of the storage again. Dan was not working there anymore so I dealt with a different staff. The staff gave me discount because of the confusion but the fees this time was higher so the discount did not make any difference. I gave it another chance but he still didn't explain how seasonal storage fees worked. The next season came when I had change my tires. I opted to store and change my tires with another shop. I tried to get my tires but they "hostaged" them without me paying for another storage fee for the previous season which I over paid from the start. I have no choice but to pay. PS: I have a recording of our conversation with Dan but I did not let present it since I'm afraid they would do something to my tire and car when they change the tires. I'm lucky that I was able to get my tires out after so much stress, hassle and confusion. PS: The staff were not wearing masks while I visited them for the last time to get my tires. Guys, please be careful with this shop and I suggest you guys should take your business somewhere else.