Shoppers Drug Mart

3.2/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

10970 Airport Rd Unit B, Brampton, ON L6R 0E1, Canada

Phone : πŸ“ž +9798
Website : https://stores.shoppersdrugmart.ca/en/store/1369/
Categories :
City : R

10970 Airport Rd Unit B, Brampton, ON L6R 0E1, Canada
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Kiran Badyal on Google

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In cosmetic section there was a white fat lady who was a clear racist and kept on looking at us and came to us saying u can’t use tester in a rudest way possible and said she will call police! for using a tester since covid is a thing?? it’s March 26 2022 even the mask mandates are lifter here in Ontario and if we can’t use testers why have you kept on the shelves? PS: she was wearing two masks? what else to expect from this shopper’s KAREN!
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Parvinder Sidhu on Google

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I purchased a Nintendo Switch game for my nephew without realizing he already had the same game. We did not open the game and took it back to this shoppers drugmart to exchange it for a different one. The Cash supervisor said they do not carry the game (even though I had the reciept) and they will not be able to refund me or exchange the game. This is probably the worst customer experience I have ever experienced in my life.
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Alex Flowers on Google

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My in store experience is usually positive, nothing to complain about. The phone service though, MEDIOCRE! I can never get ahold of their pharmacy. I’m always on hold for a minimum of five to ten minutes trying to get through.
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Mehakpreet Singh on Google

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Went to get some skin care really happy with the products I got already can see the change Arashpreet was very friendly and knowledgeable she knew what was required for my skin. Thanks for your good customer service ?
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Arleen Hargan on Google

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Amazing Customer service by Rosie. She did an amazing job with assisting me. Besides the extreme line up she was very patient with every customer and did really well.
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REENA KAUR on Google

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Sadia at the beauty boutique is absolutely terrible. She was so rude while I was making a return today for a lightly used product that did not react well with my skin. She began arguing with me and telling me I was rude when all I said was I have every right to make a return. She is the worst in this department. All the other ladies especially the manager always offer good service, but Sadia is so inconsiderate and does not know how to do her job. She has no manners and is terrible.
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Aman J Kaur on Google

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This is for pharmacist V. Nguyen who got my prescription ready within minutes without any prior request. As system didn’t update when I ordered online but instead of turning me back, she worked on it. Also I am very impressed the way she got all of my prescriptions ready, took everything out from original pack which is less hassle for me.
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Zerna Chaudhry on Google

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I visited this shoppers a couple of days ago and every single time that I have been there, the cosmetician who is tall, skinny and brown (I think her name is Sandy or something), is always so rude and always has an attitude. I came in to try some perfumes and when I asked her for her help she rolled her eyes and was not patient with me at all. When I asked her why she was showing so much attitude, she told me that she was having a bad day and proceeded to cry in front of me. (If you’re having a bad day, don’t bring it out on the customers!!) I was so uncomfortable and did not know that to do. And when I asked her if I can try more samples she told me that if I wasn’t planning on buying anything that day, that she wasn’t going to waste her time assisting me. I found this incredibly rude and it’s very unfortunate that this shoppers drug mart doesn’t hire cosmeticians that are actually good at their job and that have excellent customer service skills. I will not be returning back to this shoppers. Horrible experience with that lady. And this is not the first time where she has shown me attitude. I don’t know why she’s still working there.

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