Shoppers Drug Mart
3.7/5
★
based on 8 reviews
Contact Shoppers Drug Mart
| Address : | 8671 No 1 Rd Unit 11, Richmond, BC V7C 1V2, Canada |
| Phone : | 📞 +77 |
| Website : | https://stores.shoppersdrugmart.ca/en/store/227/ |
| Categories : | |
| City : | C |
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Elle Q on Google
★ ★ ★ ★ ★ Pretty good customer service with post office and front checkout. Oddly quite the opposite with pharmacy. Woman working there was pretty rude for no apparent reason with big chip on her shoulder, I was kind of surprised maybe she was having a bad personal day. But to be so smug with a paying customer? I will not use this pharmacy anymore. Too bad because the others who worked here were very pleasant. Normally, I post my reviews on Yelp but this SDM was not listed on Yelp, too many bad reviews maybe?
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Leslie Kajdan on Google
★ ★ ★ ★ ★ In the defence of the pharmacy folks, I have found them pretty knowledgeable and helpful over the more than 10 years we have used this pharmacy. Georgina is particularly helpful as are some of the other fellows there. Perhaps there has been a change in staffing, but overall I find this really good service. Their phone in refill system is perfect and I use it all the time. Pleasant small drug store.
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Wilson Chiu on Google
★ ★ ★ ★ ★ I mostly come to this location for the postal services. The ladies that operate the postal office are second to none. They are friendly and helpful unlike other locations in Richmond I've been to in the past. Convenient location and the selection doesn't fall behind much compared to other bigger and newer Shoppers.
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Vinay Punjabi on Google
★ ★ ★ ★ ★ Hopeless customer service !
They only want to sell stuff but dont want to accept returns under the excuse of some unwritten policy.to annoy more they finally give you a store credit.
Pls avoid this location if you can.
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Garrison Stewart on Google
★ ★ ★ ★ ★ After doing some homework, I was correct in that they are not supposed to charge tax on xbox gift cards. This store is the only one to do so. I do not recommend buying any gift card from here.
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Steven G Shi on Google
★ ★ ★ ★ ★ I went to the pharmacy on a Monday morning. Tina Wong explained to me in detail very patiently. Big ? for Tina.
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Junyan Zhao on Google
★ ★ ★ ★ ★ the cashier is so rude named “ANA ” ，it’s my the badest experience in Canada！Why she is so rude ？I returned a item because it didn’t work ！（it‘s my first time to return in Canada ，and the cachier told me we can‘t return ），she asked to pharmacy area staff they said of course return is fine ）and she yield me some impolite sentence and I answered keep upbringing ，than she ordered me “ don‘t buy anything again！” my God ！why she can so rude and still work here ？crazy ！！ but the pharmacy area staff really nice and enough me “don‘t be afraid ”！appreciate that 。
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Lixim International on Google
★ ★ ★ ★ ★ SAVE TIME AND GO TO LONDON DRUGS NEARBY INSTEAD!!!! I AGREE THAT THE CUSTOMER SERVICE IS USELESS. I went today & ALL STAFF WERE RUDE!!!! My lower abdomen was hurting so bad and they had me wait for my prescription for 30 mins and weren’t open to really assisting about insurance suggestion regarding direct charge to MDM Guard Card. I called MDM and they said it shouldn’t be a problem as long as they use the policy number and I suggested that to the personnel AFTER he let me wait for 30 mins to a failed transaction even though I said I would like to know before buying cause I’m an international student and on a tight budget. I WENT TO LONDON DRUGS AND ACTUALLY LISTENED TO WHAT I SAID REGARDING INPUTTING MY POLICY NUMBER AND IT GOT APPROVED IN 5 FREAKING MINUTES. WORST SERVICE HERE EVER. Believe me DONT WASTE UR TIME AND RUIN YOUR DAY!!!
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