Shoppers Drug Mart - Edmonton

Name: Shoppers Drug Mart - Edmonton
Address: 10405 Jasper Ave, Edmonton, AB T5J 1G5, Canada, J, 5, Canada

3.7/5 ★ based on 8 reviews

About Shoppers Drug Mart

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Contact Shoppers Drug Mart

Address :	10405 Jasper Ave, Edmonton, AB T5J 1G5, Canada
Phone :	📞 +7879
Postal code :	5
Website :	https://stores.shoppersdrugmart.ca/en/store/2379/
Categories :	Beauty supply store , Pharmacy , Cosmetics store , Medical supply store , Photo lab ,
City :	J

10405 Jasper Ave, Edmonton, AB T5J 1G5, Canada

Best Pharmacy in Canada

S	Steph G on Google ★ ★ ★ ★ ★ Stock is just okay, store is clean. My reason for giving them 2 stars is that there was a lot of makeup out of stock compared to other shoppers. But my biggest reason is the way they treat you. If you don’t look rich or are dressed to the nines, they treat you like a criminal. I just worked construction 8 hours outdoors, and stopped on the way home looking as I did. As being someone who used to work in a retail store that got hit 1-6 times a day, there really is a better way to go about it. The staff is unfriendly, they’re so blatantly obviously watching you like a hawk. Keep saying “Hi” in a very unfriendly way. At least pretend to be friendly or like you’re trying to help. Anyways I go to the till to purchase my items and no one is there, so I had to use self checkout which I did not feel comfortable doing after being seen as “sketchy”. Anyways, I probably will go to one of the other two downtown from now on. Stop being so obvious and pretending to face things while looking over your shoulder or say hi in an unfriendly tone. Best way to go about it is to be friendly, ask me if I need help and help me so I’m not wandering around the aisles being accused or judged. Blonde lady was barely working, being lazy. Security guard just made me uncomfortable. I know I’m not the only one who gets this type of “customer service”, I’ve also seen someone get profiled at this located due to their race (this was pre-covid, but still ridiculous). I used to stop more thefts at my store by being nice and helpful, rather than being rude and profiling people.
V	Veronica C on Google ★ ★ ★ ★ ★ This 5 star review goes primarily to the pharmacy department at this location AND to one of their pharmacists Darren. Darren is absolutely amazing! He is professional, knowledgeable and helpful! I've observed him working behind the counter alone when it's busy and he is able to keep a wonderful quality of services while working under pressure. Thank you Darren and keep up the great work!
I	Isabel Astorga on Google ★ ★ ★ ★ ★ The WORST location and customer service by far! Their pharmacy team is rude, not very helpful, and they ignore you. Never mind their discriminative "security" team. Followed me around the entire store WATCHED me place ALL my items in the basket then followed me to the pharmacy WATCHED me PAY for ALL my items. Only to be searched before leaving!?! Are u serious!?! WHY would I steal if I just spent $150??? Its sad. And offensive.
M	Meghan Butler on Google ★ ★ ★ ★ ★ I’ve had nothing but good experiences getting covid tests done here with all the pharmacists but today Searra was so nice and professional I wanted to write a review. Thank you!
P	PD on Google ★ ★ ★ ★ ★ Josh had some BIG shoes to fill as Maria's successor, and I had my doubts; however, he has succeeded and then some. He must wear a size 14 shoe! He kicks butt with his pharmacy footwear! The patient care and service has been exceptional upon his ownership. Joshua dedicates himself to providing the best service. Absolutely no negative side effects and nothing by positive symptoms when you seek care from his pharmacy and staff. I've been a patient here for years and I cannot refrain from mentioning the continuous care I have received from Mahmoud & Haroon. Over the years, they have assisted me with Rx research, doing deep dives and additional homework on my behalf before I sought my physician: They are experts in their field and don't hesitate to share their knowledge to equip and empower - Their counsel and insight is bar none - They always go the extra mile. Abie too, is becoming a strong contender as a pharmacist who takes pride in her profession and following in Mahmoud and Haroon's footsteps. Of course, the support, care and genuine service of Helen, Trishea, and Sara cannot be underestimated. They have been the first and last line of defence in offering patient care and satisfaction. They set the tone, mood and atmosphere from beginning to end. As busy and as in-demand that this team is, they always prescribe the best care, efficiency and efficacy with a dose of empathy and joy. You leave feeling better before you even take your prescribed medication. Thank you, Paul
A	Ajay K on Google ★ ★ ★ ★ ★ I've been going to this location for a couple years and the staff has always been helpful. However, the new security is awful. He followed me and stared at me the entire time I was getting my eggs, milk and cereal. My transaction was simple and quick, yet I felt like I was being stalked for some crime. Really disappointed. I'd rather walk the distance to Save On than be made to feel so uncomfortable.
H	Heather Filafilo on Google ★ ★ ★ ★ ★ I purchased 3x $50 gift cards at this location in April. Despite purchasing these cards and having confirmation codes, when attempted to be used, were found to have $0 balance! I have emailed Shopper’s drug mart regarding this issue, and have been waiting 3 weeks for any action to be taken. Do not buy gift cards at this location. Seems they have scammed me, and now the company is not helping to fix this issue.
D	DonDoes Doodles on Google ★ ★ ★ ★ ★ The most unpleasant experience I've ever had with a pharmacy team. I came in requesting an appointment for antigen COVID test. They said they did not have any take home kits available. I explained again that I was not asking for a take home kit but to book an appointment. The pharmacy team told me that if I wasn't showing symptoms and I was vaccinated then "there was no point in even booking it." I ask them to clarify if I had to be symptomatic to get the test. This is when communication completely broke down. They stated that "because you are showing symptoms we won't test you." I tried to clarify that I was not symptomatic and I was asking what qualifications were necessary to actually book the appointment. Their response was "we don't care if you don't leave we're calling security." After that level of miscommunication and negativity I would not trust these people with a food order let alone any medications or prescriptions.