Second Cup Café
4/5
★
based on 8 reviews
Contact Second Cup Café
| Address : | 9832 22 Ave NW, Edmonton, AB T6N 1J7, Canada |
| Phone : | 📞 +7897779 |
| Website : | https://secondcup.com/location/south-edmonton-common |
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| City : | N |
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Tyler Ryans on Google
★ ★ ★ ★ ★ I waited for over 10 minutes for a coffee which is just way to long. Clearly understaffed as they only had 2 people working. I would give it a 1 star however the shorter girl at the counter with reddish hair was very friendly to me and understanding of my wait time. She apologized for the wait time and promptly served me when she had the chance to. Ultimately it was only her that made this visit worthwhile, otherwise I would never visit a second cup again. Very clearly this location has horrible management who clearly demonstrates their inability to prioritize staff over costs.
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Pretty Plum Boutique on Google
★ ★ ★ ★ ★ Second cup is usually my go to. Today sadly I got an iced Americano that tastes like a $1 McDonald’s iced coffee but for close to $5. They used liquid sugar, which totally ruined it, had I known I would have gone to McDonald’s
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Bryan Synn on Google
★ ★ ★ ★ ★ Great coffee from a Canadian company that us better than Starbucks in my opinion
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Kristi Herlein on Google
★ ★ ★ ★ ★ The best lattes and mochas etc - not too sweet like starbucks or tims, and you can actually taste the coffee
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Gunner on Google
★ ★ ★ ★ ★ Nice cosy place to have a great cup of coffee and some conversation or get some work done. Coffee tastes better and costs less than Starbucks.
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Debbie Smith on Google
★ ★ ★ ★ ★ I LOVE 2ND CUP however live in BC and we don't have them so came to Edmonton this week and still have points on my app after 2 years Went in to order a couple of lattes girl behind counter told me not to come back if I was going g to use points WOW the only reason I am giving 2 stars is I love their drinks and that is why I have so many points
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L M. on Google
★ ★ ★ ★ ★ I have written to this location on a few different occasions, as well as talking to the owner.
Something seems to be wrong with your epresso machine, or your beans are very old, as the espresso run here is very bitter compared to Calgary Trail, Terra Losa, Mayfield or 112 street location.
No amount of vanilla bean syrup can hide how bitter this espresso is.
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S U on Google
★ ★ ★ ★ ★ We were so excited to find a second cup coffee shop. My mother in law was visiting from Vernon they do no have one there. So we decided to go in and enjoy a latte. We asked the lady at the front if we could use some points we had. Her remark was I guess I have to. We kinda were like okay. We had enough points for 3 drinks and then I made a comment look mom wow you still have enough for one more coffee before you go back. The lady said dont come here. I have to pay out of pocket. I told her that I also am a franchise owner yet I value my customers and clientele. Never in my life have I felt so undervalued unwanted and humiliated as a customer. Head office should definitely do some coaching. If you dont want a franchise and what incentive programs come with owning a franchise. I suggest you open an independent coffee shop with your own inhouse rules and guidelines. Starbucks loves it when I use my points.
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