Scotiabank
2.2/5
★
based on 8 reviews
Contact Scotiabank
| Address : | 3521 Blanshard St, Victoria, BC V8Z 0B9, Canada |
| Phone : | 📞 +98 |
| Website : | https://maps.scotiabank.com/locator |
| Categories : | |
| City : | Z |
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Rylan Anderson on Google
★ ★ ★ ★ ★ Bank teller here by the name of Suzie or Suzanna, what a horrible experience. Insanely rude and judgemental. She saw my tattoos and immediately started treating me like an inmate. 100% do not recommend going here. If you want to be judged, treated badly and belittled, go here. If you want to do some banking, go to literally anywhere else.
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Amanda on Google
★ ★ ★ ★ ★ I had the worst experience from a bank ever at this branch. I left and cried in the parking lot because of how rude and condescending one of the tellers were. She kept cutting me off and interrupting me when I tried to ask a question, wouldn't let me talk to a higher up about my issue, said I was lucky i wasn't charged an extra fee (which is plainly incorrect, but she felt like threatening me with it for some reason) and basically told me nothing could be done. I was shocked with her behavior over the matter and was not expecting it at all for the issue I had. I'm very timid as is so it was hard for me to deal with and I almost closed down my account entirely because of how unreasonable the whole experience was. Thankfully, I went to the other bank at hillside to deal with my issue there and they were incredibly nice, understanding and resolved it immediately without any hassle. I absolutely do not recommend coming to the uptown location if you have an issue because they will do nothing about it and probably make you feel terrible afterwards.
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Joan Xy on Google
★ ★ ★ ★ ★ My experience in contacting this branch matches what others have said--it's impossible to get through their automated phone system. And as for credit card delivery, next to impossible too! I waited 4 weeks for my new credit card (to replace one that had been fraudulently used), then with no one to speak to, I went to the bank directly. The customer rep told me that it hadn't been sent and promised to have it sent to the branch by the end of the week. I went back at the end of the week--still no credit card, and no one to follow up with. The merry-go-round continues...
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Aaron Campbell on Google
★ ★ ★ ★ ★ Definitely not the greatest customer service. I used the app to deposit a cheque which worked out ok. It turned out my account has a 5 day hold .This was last thursday, now its been 5 days and it says i still have another 2 days so that means the cheque wont be cleared until monday. That's a 7 day hold not including the 4 days for the weekends. I called Scotia bank and they apparently couldn't help my situation. So I went in and they said that because they can't verify the cheque sender that they can't help. So now i am really confused about what their staff can do. ?
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Jason Cawker on Google
★ ★ ★ ★ ★ Terrible branch. They will send you to another branch to discuss issues with your "home branch" even when they are your home branch. Zero accountability
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CJ McNeil on Google
★ ★ ★ ★ ★ Everytime I have come to this location the ABM's are never working and when one is working you put your card in and it only allows you to check the balance. Can't put money in or out. Horrible that the one system designed to deposit or withdraw money doesn't even work.
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Blair on Google
★ ★ ★ ★ ★ I sold my vehicle had a certified check from this branch try to get hold of anybody from the branch just get the run around for hours on the phone nobody answering the phone at all. pointless.?? Is just getting the call center.
Where's the good old days wait can just call the branch and the answer after 5-10 minutes?
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Ashish Grover on Google
★ ★ ★ ★ ★ This past week I went to this branch 2 times. What a coincidence that Same girl helped me each time. Huge shoutout to ‘Delaney’ for offering such a great service. She was too nice. Bless you my friend, keep up the good work :))
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