Scotiabank
2.6/5
★
based on 8 reviews
Contact Scotiabank
| Address : | 1326 Greene Ave, Westmount, Quebec H3Z 2B1, Canada |
| Phone : | 📞 +99 |
| Website : | https://maps.scotiabank.com/locator |
| Categories : | |
| City : | Z |
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Amir Ben-Nasr on Google
★ ★ ★ ★ ★ Unorganized and unknowledgeable staff. They don't respond when contacted. They made me false promises (I will send you that before next week... Never happened). After 2 months, I didn't have what I wanted. Got it in 2 days in another Scotia branch.
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Dev W on Google
★ ★ ★ ★ ★ Stay away from this branch.
The are all helpful until you open an account, once done they avoid doing service to you (and I usually try to avoid contact and solve by myself through internet banking), they ask to contact the call center and some of services is only made in the branch!! Countless time I went during my work time to solve issues and they simply put a forced smile and redirected me to call center, when is time to sell, they freakily call you non-stop for the iTrade or whatever other products they wanna sell, even being clear that I didn't want to receive any more calls for products offer!!
Misleading attitude, selfish staffs (seems to care only the "big fish" customers), and closing an account is almost a nightmare!!!
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Angel Vasquez on Google
★ ★ ★ ★ ★ Don’t even go there, waste of time, manager super loud and aggressive talking, incompetent and her staff as well. Lady with short red hair apparently a manager. WASTE OR TIME. 30 mins for rudeness and not solutions to my problems, had to leave. DO NOT LOSE YOUR TIME THERE
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Lise Gallant on Google
★ ★ ★ ★ ★ I have been a client of this Greene. Ave. branch for over 11 years no and have always had the most courteous of interactions with everyone who works there. Very happy with the service.
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Malek BEO on Google
★ ★ ★ ★ ★ I consider Scotia bank a great bank, however... They really need to watch their staffs in some branches. I opened a business account online, few days later I missed this branch call. I gave it few more days, then I walked in to finish the required steps. The staffs there couldn't find me in the system, and asked me to call for an appointment. The way the two staffs laid it to me, triggered my comment "If I don't get my account today, I will go to a bank that want my business." one of the staff went "It's up to you."
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Viktoriya Entina on Google
★ ★ ★ ★ ★ The most horrible bank I've ever been to.
If you want anything to be done and done properly, stay away. Better just to change the bank.
It took 2 managers and a supervisor to get me a credit card. It's been 6 months and I still don't have it. I had to constantly run after the account manager for her to do her job.
She would leave everything undone for over a month and would not communicate with me at all. A month after I signed everything for the credit card, I did not receive any updates from her. After days of chasing her with no answer, I called customer service and discovered that the card wasn't even processed!
When I came to the branch, she gracefully ignored me, to which a supervisor said that she'll call me back (ofc she didn't).
She later fed me some BS reasons why nothing was processed, asked for more things to send and sign. That took another month of chasing her.
Now, when everything is done, and the card was finally sent, I wait 3 weeks to find (again on a customer service call) that she sent the card to the wrong address.
The customer service representatives helped me way more than anyone at this branch.
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N Szczesny on Google
★ ★ ★ ★ ★ Poor service. Steal money and are not honest about hidden fees even after asking multiple times to ensure. Management is SUPER rude. Hours are horrible. Customer service waiting hours are abnormal and never call back. Never had such a poor experience in my life. Only lost money and had added stress. There are WAY better banks out there guys.
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C S on Google
★ ★ ★ ★ ★ IF I could give 0 star I would.
Worst bank experience ever. Only lost money with them. They were dishonest about hidden fees when I asked MULTIPLE times about it. They look to just grab whatever money they can- not care about the client. All other banks I had always would void fees or give credits - to ensure good customer experience. This bank- NO WAY haha. Also hours are horrible, management is SUPER rude or fake - nice so long they see cash from you. Customer service online/ phone is HORRID waiting hours too. WORST MISTAKE. I don't write reviews ever but hope I can help someone else from making same mistake as me.
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