Scotiabank

Name: Scotiabank
Address: 993 Fir St, Sherwood Park, AB T8A 4N5, Canada, A, Canada

2.7/5 ★ based on 8 reviews

Contact Scotiabank

Address :	993 Fir St, Sherwood Park, AB T8A 4N5, Canada
Phone :	📞 +7877
Website :	https://maps.scotiabank.com/locator
Categories :	ATM , Bank , Financial consultant , Investment service ,
City :	A

993 Fir St, Sherwood Park, AB T8A 4N5, Canada

Best Bank in Canada

D	Duncan on Google ★ ★ ★ ★ ★ Phone system so bad you should just pick a different bank. Been trying a hour to do my banking. Still trying...
T	Tejinder Singh on Google ★ ★ ★ ★ ★ I would like to thank Sanu Nair for helping me he was very polite and explained me everything very clearly . He was focussing on solving my problem not on selling services or credit cards which is very rare to find nowadays. thank you Scotiabank bank staff great service!! Keep it up!
C	Craig Shintani on Google ★ ★ ★ ★ ★ My fiancé and I tried to go through this scotia location for our mortgage. We dealt with Tina and almost lost our home because of how things were handled. They tried to cut corners, showed no desire to meet deadlines and then didn’t answer our calls for a week during a very critical time in our home buying process. Look elsewhere if you’re in the position to buy a home. Especially if you’re self employed. We found out at the end of the process that they can’t approve anyone that’s self employed. Hopefully positive changes happen within this branch.
d	dnl machine on Google ★ ★ ★ ★ ★ January 16, 2021 Saturday. Looked up the day before to see that the Wye road branch opens at 9:30am. 9:30 am Saturday enter branch, go to "Teller" to deposit cheques. Get told theres no teller service on Saturdays. But they will helpfully hold my cheques for extra days if I deposit in bank machine. Yay? 1 star for "opening" on time. 1 star for the staff at least being friendly about it.
A	Alyssa Mann on Google ★ ★ ★ ★ ★ Not only do I have my mortgage with them after fighting with other banks, I recently switched my business to them. I am SO EXTREMELY IMPRESSED. I had 3 people greet me with smiles, and a "have you been helped?" before I even saw the guy I was meant to see! I set up my business account with Bob - who has been incredible to work with. He is fast, knowledgeable, and willing to do whatever it takes to make my banking simple, and quick. He has gone above and beyond what I could ever expect. Thank you so much to him! A special thank you to Chris Tersmette for bringing me on board with Scotia. And a big thank you to their manager (I am sorry I forget her name), for being so easy to work with and for her knowledge and quickness while in the branch. I am so so so happy I signed on with them! Thank you all for being so kind and so dang awesome!!!
A	Alexandra Lekkas on Google ★ ★ ★ ★ ★ Mortgage payment due dec 25. Bank closed. Only open on dec 31. Before the bank even opened on dec 31 my mortgage payment was already sent to collections. Happy fn new year to you too Scotiabank. I can contact Scotiabank via twitter but not email ........ that's pretty sad. Get with the times. I should be able to email my PBO/FA without having to tweet. 10+ years with Scotiabank and I am eager to move my business to a more forward thinking institution. New review for 2020: multiple times tried to renegotiate finances to improve my lending rates, got nothing from Scotiabank because I'm unemployed... Now post covid-19 they want to renegotiate my mortgage early, to get me at a lower rate. Sanu contacted me by phone and email, I called back immediately since I have some credit products I'd like rolled into a lower rate. Not only could Sanu not tell me what rate he could offer for my mortgage, he also could not tell me how much a month he could save me in dollars, and was unwilling to discuss my higher interest products until we dealt with my mortgage... I'm guessing my early renewal penalty wouldn't out weight the "savings".
R	Randy Bond on Google ★ ★ ★ ★ ★ What I witnessed today made me extremely sad. I would hope that if I were a lifetime customer of Scotiabank and I came in with a problem I would be assisted. I witnessed an elderly lady having issues with her online banking. She had obviously been in the branch earlier with issues and came back with her laptop in hand again to try and resolve these issues. She was given the coldest turnaround from any customer service employee I have ever seen. Wasn't even given a chance to approach the desk and dicuss in private. No, this person decided to talk loudly across the bank to tell her she couldn't use the WiFi and to go home and call the number on her card... What have you become? Think about people as human beings and not as an inconvenience you're after all in the customer service industry. You service this community. Many people are technologically illiterate and given the current times being forced into a new way of life that is dependent upon technology. This lady needed help and not from another customer offering to WiFi Hotspot her laptop... My meeting with Kenny is the only reason I'm giving this a star. He was fantastic, professional and helpful. Maybe he can speak with the "Karen" out front and teach her some compassion....
P	Paul von Conrad on Google ★ ★ ★ ★ ★ A drive-thru ATM that you can’t reach without scraping your tire against the curb and opening your car door, and then the indoor ATM’s are locked in the evening so you have no other choice. Also got a $20 bill from the ATM that had a piece missing and it wouldn’t accept it back. Abismal.