Sault Area Hospital - Emergency Room

I arrived at 330 am 11th October this morning. I was deeply concerned with my condition. Nearly 4 hours later having been advised and given the clearance to go, my condition cleared up. All staff from reception, to the young doctor on call have my vote.

Couldn't have asked for a better visit to the emergency room regarding my knee. Dr. Parent made it a great experience with his positivity and was very thorough!!

Rude , short with people. You can be busy and still be kind . That concept seems lost In this hospital.

Triage staff in emergency are rude and judgemental. They talk down to anyone they think is under them and the care provided to said individuals by the staff is reflected in that. They show an obvious lack of care for aboriginal community members, POC and minorities in general. Doctors on staff pick and choose who they decide to help based on peoples apperance, social status and cultural backgrounds.. instead of a genuine desire to help all people. This is a place that is suppose to give unbiased care to a WHOLE community not judgment. SAH you can do better.

I arrived to ER as a person with a visible disability experiencing an unrelated acute condition. I was discriminated against, refused service/care and treated abusively from onset. Now we're going to go through the long drawn out process of litigation for violations to Human Rights and neglect of care toward a valid OHIP holder. These 'medical professionals' are cowboy doctors with messed up/obscene antics readily at their disposal and little understanding of the scope of care they're obligated to provide. I've never been treated so poorly in a medical facility in this country. Take video and audio footage and have a witness present. Go through the Patient Ombudsman or take necessary legal action. These animals belong in cages not handling life/death situations.

Horrible place to be it's a hospital so what can you expect. However the waiting time to see a physician was beyond ridiculous 6 hours in the emergency to be told to go take some ibuprofen and have a nights rest and everything should be fine. went home and two hours later was rushed via ambulance because a blood vessel in my brain ruptured and could have been prevented if the doctor would have ran a simple blood test. So my rating on this hospital the absolute worst in North America they don't care about the patients here they only care about themselves and the size of their bank account rated -0.

Absolutely. Brutal. Wait times. I fail to understand how the triage/admitting service has gotten consistently worse since it was identified as a big problem... years ago. I don't think whoever is in charge understands either, that's the problem.

There's very obviously a systemic issue that this hospital is experiencing. The nursing staff seem overworked and tired, which leads to emotional burn out, pretty obvious by the short natured responses and lack of care I experienced. I went in for stabbing chest pains and waited 4 hours. I ended up leaving because I had an 8 hour drive ahead of me, and the nursing staff quickly reviewed my bloodwork, to say that it looked pristine. I didn't even have the opportunity to speak with a doctor within those 4 hours. In order to even see the triage unit, you have to take a number, which I waited 2 hours just to report my symptoms to a nurse. Were I experiencing a life threatening injury or condition, this method of seeing patients could have been disastrous. The overcrowding of the ER unit is very apparent, I personally had to help several disabled patients (which is not my responsibility, but I seemed to be the only one willing to do so) get around, because no staff were tending to them. I witnessed a patient very obviously needing immediate care, fall after trying to seat themselves, and the only people to rush to his aid were other patients in the room, and the person giving out numbers. My final straw in this entire experience, was when I mistakenly sat in someone's dried blood, which had obviously been there for hours. Not only is this an issue for appearances, but a health and safety issue, as you can absolutely contract bloodborne pathogens this way. The blood spill was on my seat, the plastic barrier attached to it, and on the floor under my feet. Had I not reported it to someone, I do believe it might not have been cleaned at all. DO BETTER. This entire experience was one I wish I hadn't had, I should have driven the hour to the other hospital.