Sam's Chinese Kitchen
4/5
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based on 8 reviews
Contact Sam's Chinese Kitchen
| Address : | 376A Victoria St N, Kitchener, ON N2H 5E4, Canada |
| Phone : | π +99888 |
| Website : | https://samschinesekitchen.com/ |
| Categories : | |
| City : | H |
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N T on Google
β β β β β Horrible customer service.
Waitress had an airpod in her ear the whole entire time. Tried to ask for stuff and she would just walk away clearly didnβt hear us so I would have to walk up to the front desk to ask for condiments.
I had a toddler with me and the waitress didnβt even bother asking if I needed a high chair so I had to go grab it myself.
Our table was piling up with dishes and she wouldnβt even clear it up so we can have some more space.
When paying through the debit machine I skipped pass the tip option because I was going to tip in cash and the women who cashed me out that worked in the kitchen started calling me out that I didnβt tip about 3 times out loud and everyone in the restaurant was just staring at meβ¦.
Such a horrible experience, will not be coming back. It was suppose to be a fun birthday lunch with my familyβ¦
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W Whitelaw on Google
β β β β β Service was terribly slow. There was some confusion when ordering dimsum. They gave us the same thing twice... the system of ordering dimsum here seemed unorganized. They should provide a copy of what you ordered so we can keep track to make sure all items are received. Food was good... but doesn't make up for the slow service.
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Ooji Booji on Google
β β β β β Amazing ? got the beef with black bean sauce and thick noodles ? nice spice and huge portion ( I already ate some in this picture)
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boun sean on Google
β β β β β Definitely the best dimsum in the kw area... However if you are in a run and need to grab something quick I would not recommend the place., everything is made fresh so it take very long time to get the food expect about 1h to 1h30 to receive the whole order about (about 50,to 60$ of food). Servers are nice but could pay more attention to the tables
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Sandra Langstaff on Google
β β β β β Authentic Chinese food & Dim Sum. Better than the typical 'Canadian style' Chinese food restaurant. Fresh, delicious, full of flavour. Restaurant interior is modest but comfortable. Good prices. Best Chinese food I've ever had in Waterloo Region.
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Rebecca Yu on Google
β β β β β The food is good. But it's so slow and the service is not professional at all. We went there last Saturday noon and not many guests there. We ordered 7 dim sums at the first round, 1 dish at the second round. We stayed 1.5 hours there. The owner didn't give my husband the order details when he checked out. After we came back home, we realized that the squid tail we ordered on the first round never came. We were probably charged for that. I tried to call the restaurant for several times but no one answer the phone.
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Rush Chen on Google
β β β β β A small mom and pop restaurant delivering authentic Cantonese cuisine. The flavours of their dim sums were right out of my childhood memories from the early 2000s in Guangzhou, more authentic to many other restaurants I have been to when I was living in Toronto. Returned many times for dine-in and takeout. Please be patient with them as they can get quite busy with orders even during COVID, and like I said it is a mom and pop shop. However, the authentic taste is definitely worth the wait, plus the price is more than reasonable!
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Lori South on Google
β β β β β Authentic Chinese Cuisine and good prices. It's a small place if eating inside but they also have take-out. We had ordered their dinner for 5 which was just okay. I noticed other dishes delivered to other customers were looking more Authentic. Our vegetable fried rice was rice with what looked like frozen mixed veggies tossed in. Not our favorite place.
Plentiful parking and clean bathroom
No gluten-free options were available
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