Rx Eyewear (James Bay)

4.6/5 β˜… based on 8 reviews

Contact Rx Eyewear (James Bay)

Address :

147 Menzies St, Victoria, BC V8V 2G4, Canada

Phone : πŸ“ž +8
Website : http://www.rxeyewear.ca/
Categories :
City : V

147 Menzies St, Victoria, BC V8V 2G4, Canada
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Richard Harmeson on Google

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The service Brian provides was far above my expectations. Having made an appointment, I really appreciated the one-on-one service. There were no interruptions or distractions. I came with several questions and he was able to quickly answer which put me at ease. Brian took the time to explain the results of my eye exam, and what I can expect from a new pair of glasses which made my decision making easier. With a great selection of frames to choose, Brian really took the time to ensure the fit was perfect before ordering so I knew how comfortable they would feel. He is very conscientious and detailed to ensure they would be perfect. By the time he had walked me through my examination results, assistance in choosing a great frame, to the fit and quality lens choice, I felt very comfortable with the decision I made with confidence. I was pleasantly shocked at how well the new glasses performed. So much so, I ordered a pair specifically designed for computer use.
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Diana Liu on Google

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Very happy to give my feedback! Brian's business approach is unique. You need to book an appointment to see him so that he can guide his customer with undivided attention. From choosing the right lenses, the frames, to the detailed explanation on the correct way to cleaning the glasses ... I feel like a kid in school learning new things for the first time. And I have been wearing glasses for fifty years :) It makes the experience of choosing the right glasses painless. And Yes, the new glasses are indeed very comfortable and fitting perfectly!
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Joseph Christie on Google

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I have been meaning to get new glasses for years and finally decided it was time. Only being back in Victoria for a few weeks meant I needed a place I could trust and knew I would get high quality glasses. My family recommended Rx Eyewear and I wasn't disappointed. Brian was incredibly helpful and meticulous with the process of choosing the right lens and frames. Giving multiple options really felt like his priority was my happiness and not about moving product. His care and demeanor made the decision for new glasses a pleasant endeavor. I have to say that I haven't been this impressed with a shopping experience in a long time. I cannot recommend Rx Eyewear and Brian enough. Take the time to enjoy James Bay and let Brian find you the perfect glasses for you.
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Rob Abbott on Google

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I've worn eyeglasses for nearly 30 years and my experience with Brian at RX Eyewear is by far the most professional and attentive to date. The idea of "by appointment only" might seem a little unusual when buying eyeglasses, but there is a definite method to what might initially appear to be madness. Brian has learned from 20+ years in the business that buying eyeglasses is a very personal experience - one that combines the science behind the lenses with the fashion of the frames. To deliver an exceptional, personal, curated experience that gives each customer exactly what they want, he only books a certain number of appointments each day. In this way, you are assured of his complete attention and become the beneficiary of his deep subject matter expertise as well as his possession of equipment for custom fitting that few of his competitors can offer. I'm thrilled with my new glasses and recommend Brian and RX Eyewear unreservedly.
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Grace Gong on Google

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My experience of buying my daughter's and my new glasses was terrific. Brian is very professional and patient to give us a detailed explanation of the subtle differences among various lenses and frames. His ways of doing things was gentle and friendly, and of course made us feel relax and reliable. With his knowledge and communication style, we were very satisfied with our new, high qualified glasses, and for sure hope to see Brian again soon.
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Richard Kung on Google

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My experience at RX eyewear and with Brian was exceptional. I recently had some new glasses made with progressive lenses. Never in my life have I had such a thorough consultation regarding frame and lens choices. His consultation was very informed and very professional. By arranging an appointment he was able to concentrate on my needs, which I greatly appreciate. I just picked up my glasses and I could not be happier with the clarity and fit. I believe this to be a result of his careful fitting and recommendations.
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Mark Cantwell on Google

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I have just been fitted with the best pair of glasses I've ever worn in the last 40 years. This is the second time I've purchased lenses and frames from Rx Eyewear: my previous pair were the best I had ever worn prior to today. Brian is meticulous with his professionalism and customer service, not only with his technical acumen but his advice on styling as well. Prices on lenses and frames are highly competitive. Will go back.
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sandie bornstein on Google

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I had an interesting experience with Brian. Our first meeting was informative, professional and instilled confidence in his depth of knowledge. However, I was put off by his definitive self assurance and remoteness. I did order my glasses from another person whose warmth and kindness was more in keeping with my expectations of customer service. However, I returned to see Brian as he had assured me these glasses could be adjusted to fit me comfortably. I'm so glad I had another opportunity to experience his knowledge and care. He spent an extended length of time taking care to make repeated adjustments. While doing so we were able to exchange ideas and beliefs which gave us an opportunity to understand intent versus perceived communication. It is easy to see why he might come across as arrogant when in reality he holds himself to a high level of performance which requires time and patience. He also makes sure to provide useful guidance for lens hygiene. I'm so glad I was the recipient of his knowledge and skill. First impressions don't have to be lasting impressions!

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