Rufina's Bridal - Gowns for Mission

3.7/5 β˜… based on 8 reviews

Contact Rufina's Bridal / Gowns for Mission

Address :

561 1/2 Princess St, Kingston, ON K7L 1C8, Canada

Phone : πŸ“ž +99
Website : https://www.rufinasbridal.com/
Categories :
City : L

561 1/2 Princess St, Kingston, ON K7L 1C8, Canada
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Alison Campbell on Google

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Rufina did the alterations for my wedding dress. We had multiple fittings, and the dress came out perfectly! She did so much work for a more than fair price. Thank you Rufina for making my dress absolutely perfect for my big day!
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Kathy Reid on Google

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Rufina was recommended to me by a friend. She is wonderful. She did a beautiful job on the alterations to what I considered to be a fairly complicated dress to alter (dress for my son's wedding). She was pleasant, and professional. My dress was ready on time and fit like a glove. Thank you Rufina!
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Roxanne Lanthier on Google

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Writing this review for my sister who unfortunately had a very poor experience with her dress. Complained about doing the bustle the bride wanted for her dress and proceeded to do a completely different one. Took in the dress too much and said she gained weight and not her fault. After quite a few very frustrating fittings where nothing had been completed we finally picked up the dress two days before the wedding, dress was full of safety pins that she had forgotten to take out and on closer inspection the night BEFORE the wedding we found a random button she sewed into the dress, a few large patches of stitching she wasnt bothered to take out from her previous bustle and on top it it, the dress wasn't even steamed like she claimed it was and it was full of wrinkles. We spent over two hours fixing the dress and steaming it. She didn't want to quote a price in the beginning and we were both very shocked with the end price. She felt totally overcharged and it seemed non negotiable and left in tears at the huge expense. We hate to leave these reviews for small businesses but we don't want any one to have the same upsetting experience as she did.
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Jenna-Brooke Young on Google

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Ruffina worked WONDERS on my wedding dress, and in a pretty limited time-frame! I was floored with how perfect she tailored it to me. As someone with large breasts, the thought of not wearing a bra was so trrifying to me, but Ruffina's work on my dress made everything look so incredible and perfectly snug. She also did an awesome job on my bridesmaids dresses and was very reasonably priced. Highly recommend!
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Macy India on Google

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Terrible service and rude owner. Rufina is not quite the artist she makes out to be. Her website states that she can do "major restorations" on dresses... She can't even add a panel to a dress! Instead of being honest about this, she can get very nasty and blame you for being too large. Take your business elsewhere to a more pleasant seamstress.
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Shannon Sudds on Google

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I recently went to Rufina’s to have my wedding dress altered. After the first fitting she told me to come back in two weeks. I expected I would need another fitting because there was so much work needed to the dress, but when I returned in two week, it fit perfectly and I left the store with it! She did such an amazing job and did exactly what I asked for, I love my dress even more now that it fits me like a glove. I will definitely be returning to Rufina’s for all my future alterations!
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Andrea Flindall on Google

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Dropped off my wedding dress to be recycled. The owner was extremely pleasant. Please make sure to check what days are ooen. The website is not accurate.
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LetΓ­cia Hora on Google

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Untrustworthy, unprofessional, bad service. I had a very poor experience at Rufina's Bridal. During my first appointment to alter a wedding dress, Rufina confirmed that she was able to alter the dress the way that I wanted. She was so sure of that that she even cut the fabric that came underneath the dress to use its height as a reference for the alterations she confirmed she was going to do on the outside fabric. We booked another appointment for 2 weeks later. Around 9:30pm in the evening before the day of the appointment, she called me cancelling the appointment and saying that she had not started my dress yet, and that she would call me when my dress was ready. 3 weeks after that call, I still had not heard from her. So I called her, and again, she said she had not started my dress yet, and that she would call me when it was ready. I sent her an email asking for a date by when my dress would be ready, but she never replied. I knew that the alterations were not simple, so I decided to have a bit more patience and wait. However, 4 weeks after our last call I still had not heard from her. So I decided to stop by her shop to ask her about the dress and take a look at it. Guess what? She had not started working on the dress yet and told me that there was no way to do the alterations that she confirmed she was going to do when we had our first appointment. This was 2 MONTHS after our first appointment. She could have been honest with me when I first went there instead of waiting 2 months go by to say that. I could have exchanged the dress for a smaller size, but now that the underneath fabric has been cut, I can't do that. I picked up my dress and will take it to another seamstress. On our first appointment, I gave her a package with some extra beads that came with the dress in case she needed it, but of course, when I asked for the dress and beads back, she didn't know where the package with beads was and said she probably threw it in the garbage. I really expected a better service. The experience has been stressful and disappointing.

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