RPM - Saskatoon

Name: RPM - Saskatoon
Address: 101 Avenue E North, Saskatoon, SK S7L, Canada, L, 7, Canada

3/5 ★ based on 8 reviews

COVID 19 HEALTH ALERT UPDATE:
****WE ARE OPEN FOR BUSINESS****
OUR SHOWROOM IS CLOSED TO WALK IN CUSTOMERS

FOR PARTS: Please call 306-652-6668 for parts & parking lot pick up. We will process & pick your orders and bring them to the door for you. We are still shipping & receiving.

Curbside Pickup Payments Via E-Transfer Only

Thank you for helping keep everyone safe & healthy!

The automotive restoration industry has been experiencing significant growth since the beginning of the pandemic. All across the industry, delivery times have been pushed out weeks to months due to increased demand and short supply. While we see this as a positive for the industry, it has presented everyone with new challenges. While the market continues to expand, we ask for your patience and understanding regarding fulfillment delays. Likewise, our call center is running at maximum capacity, and our support representatives are unable to always pinpoint exact shipment dates. Rest assured, we treat every order with the highest priority and are doing everything we can to keep you, our valued customers, up to date. Thank you for continuing to choose RPM for your restoration needs. We especially appreciate your business during the past year's unprecedented challenges.

Contact RPM

Address :	101 Avenue E North, Saskatoon, SK S7L, Canada
Phone :	📞 +8
Postal code :	7
Website :	http://www.rpmparts.ca/
Categories :	Auto parts store ,
City :	L

101 Avenue E North, Saskatoon, SK S7L, Canada

Best Auto parts store in Canada

J	Josh Penner on Google ★ ★ ★ ★ ★ RPM is one of the worst suppliers we've ever dealt. Initially they ordered the wrong part for what we were looking for. Once this was pointed out they said they would order the right part and let us know when it was in, which should be a couple days. A week later we called as we had not heard from anyone. It still wasn't in. This went on for 6 weeks without them contacting us once. When the part finally came in and we went and exchanged for it we we're owed a credit. We were told this would be e-transferred to us that day. It took 3 phone calls over the next 2 weeks with varying excuses to get the credit back. We will never deal with them again.
C	Clay Meier on Google ★ ★ ★ ★ ★ I had an order of 3000.00 and cancelled all of it because of the guy behind the computer lacking any people skills at all ! Gave him a credit card number and asked for a receipt to be emailed to me and that apparently was too much to ask ! I was in the city the day after I ordered and went to the store to ask about the charge on the backordered parts and they have the doors locked due to Covid which I understand but I had knocked on the door and Brian at the computer hid behind the screen and ignored my daughter and I so I called him and he looked right at me as I explained that I wanted to show him the the 1st list he sent which didn't add up to the 2900 and if he could please come to the window and I'd show him on my phone through the window my concerns and he just said we are closed to walk ins and hung up ! I called back and had a few choice words asking again to please take a look and he hung up again so I emailed him and cancelled the whole order and as we walked away he gave us the finger from behind his desk ! I wouldn't buy a Plug nickels worth of anything from this work of art !!! Carma is a strange thing and if this company goes broke from mismanagement then so be it ! I also cancelled my credit card as I didn't trust him after he gave us the finger ! Luckily no charges were run through so there were no problems financially for me !! -10 rating out of a 0-10 rating ! Worst business I've ever had the misfortune of dealing with !!! Bought my parts elsewhere !!!
d	dave on Google ★ ★ ★ ★ ★ ordered many parts from rpm and they always have what i needed in stock and the prices are good, will continue to buy from them always been happy with there service
M	Myles MoparfreaK on Google ★ ★ ★ ★ ★ Brian of RPM (Saskatoon,SK)is a liar and cannot be trusted. Over the past 5 months he has promised to replace a brake proportioning valve that failed. He says all the right things, confirms my address, promises to send the part, and promises the world, and nothing ever shows up. I finally purchased another one from a diff supplier. I called again to inquire about the missing part/refund, and he pretended to not remember the issue! We have spoken over 15 times in the last 5 months, and today he pretends to forget the issue. Finally out of severe frustration I swore about the poor service from him, and he hung up on me. I have purchased a large amount of parts to restore my Mopars & Chevy truck over the years, but now, over a $100 part, this company will never see another cent!
D	Dennis Lawrence on Google ★ ★ ★ ★ ★ I have to say after talking to the RPM sales person and ordering a list of parts I needed, he was very helpful. However I was asked for full payment via etransfer when I would not be able to obtain the products till the end of March as I am coming from out of province. I was also told that I would not be able to come into the building and it would be roadside pickup. I have never done business like this and after reading all the bad reviews of this company , I was glad I was spared the aggravation. I was very disappointed as I was excited that I could support a Canadian business but I will not do business under those terms.
s	strudwickfarm on Google ★ ★ ★ ★ ★ Had to give one star just to be able to post, but should be zero! Absolutely terrible people skills. I had the wrong parts shipped to me, in order to get the correct ones I was expected to ship the wrong ones back , at my expense, then pay shipping again for the correct ones! Nobody owns up to their mistakes anymore I guess.
C	Conrad Lheureux on Google ★ ★ ★ ★ ★ Brian and the staff have been good to me. Any mixups in shipping have been resolved , returns have been accepted. Shipping has been slow over the last 3 years. If you have had to order anything for a classic vehicle you know the week they tell you turns out to be 3 or more. Brian's stock comes in and goes out usually faster than he can re stock. Sure I have waited 3 months for bumpers before. Oh well. I waited 4 months for inner wheel Wells's over COVID. I have waited 6 months for a weather strip kit from another supplier and 1 month so far for a autometer Gauge package. It's the times we live in .
D	Dakota Olson on Google ★ ★ ★ ★ ★ The fact this business has SO many oem type parts for classic/muscle cars is awesome. I've ordered a decent amount of things for my 64 Impala, a lot of which I couldn't find anywhere else, or cost a crazy amount to get shipped from the states. So being able to support a local business, get the parts I need (which are usually in stock), for a decent price is fantastic. Customer service has always been great, and I'm looking forward to them having their new storefront!