Royal Distributing Inc.

4.3/5 β˜… based on 8 reviews

Contact Royal Distributing Inc.

Address :

925 Woodlawn Rd W, Guelph, ON N1K 1B7, Canada

Phone : πŸ“ž +9878
Website : http://www.royaldistributing.com/
Categories :
City : K

925 Woodlawn Rd W, Guelph, ON N1K 1B7, Canada
K
Kris D on Google

β˜… β˜… β˜… β˜… β˜…

Went in to Royal again today and requested Lori to help me out again since she was so awesome to deal with the first time! She is very knowledgeable, patient, and an absolute pleasure to deal with!! I love how I can go in and have her guide me through all the gear and tell me what I need and back it up with her expertise!! I will be making sure to call before I come in to make sure you are working. See you again soon Lori!
B
Brandon Kelley on Google

β˜… β˜… β˜… β˜… β˜…

Was a good experience. Needed a warmer jacket for that in-between seasons cold. Find a nice Joe rocket with fleece liner hoodie inside. Jacket was 299 on the tag computer said 330. They honoured the tag price and refunded the difference. Very pleased. With the staff and how easy everything was. Definitely would come back just because of how easy the entire thing was. Finding what I wanted, paying, noticing ticket difference and the refund process being honoured. 5 star
M
Margaret Zettler on Google

β˜… β˜… β˜… β˜… β˜…

Walked in with the hopes of getting geared up for snowmobiling… Walked in Montana greeted and walked me to the gear… I had a coat , pants, gloves and a helmet within 10 min… Lori helped fit my helmet and recommend the heated visor… THANK YOU!!! So happy with my purchase… bought my daughter gloves as well…
B
Breann Murray on Google

β˜… β˜… β˜… β˜… β˜…

Super helpful staff! Lori answered all of our questions and gave us amazing recommendations! We didn’t get the names of the parts guys but my husband definitely had them working for their money today trying to find all the parts he needed for his snowmobile. Just all around great experience and atmosphere!
J
Joshua Sklar on Google

β˜… β˜… β˜… β˜… β˜…

Had to get a new battery for my motorcycle. Called yesterday ro make sure they had one in stock and had amazing customer service. When I went in today, the parts counter guys, Gary, Justin, and Dan were all top notch. Got the battery sorted out with no problems. They were friendly and great to work with. When I went through the cash Janice was quick, friendly, and great to talk with. Best price on a battery in town and great experience all around.
D
Danijela Greydanus on Google

β˜… β˜… β˜… β˜… β˜…

As a first time motercycle rider I was so happy that Lori helped me get geared up for the first time! She was knowledgeable in how my helmet should fit and the different brands they carried to bet suit me! She also helped me find a great pair of shoes that met my foot needs! I definitely feel confident in my gear and look forward to shopping here again! Thanks for being so knowledgeable and friendly Lori!
S
Sh Hs on Google

β˜… β˜… β˜… β˜… β˜…

Highly recommend Laura/Lori! I came in today as a first time rider and she was absolutely the best. Very efficient, welcoming and overall 10/10 customer service with helping me pick a jacket, gloves, boots and a helmet. We couldn't find pants because the style and size I wanted wasn't in stock. Great place, would recommend.
B
Brenda Huber on Google

β˜… β˜… β˜… β˜… β˜…

Just wanted to let you know about the pleasant experience we had this past week at your Guelph store. My husband purchased his first snowmobile helmet a week ago, staff were courteous and helpful in making the appropriate choice. The size required was not available in store but was ordered from the warehouse and arrived within a couple of days. It was a great helmet, except after ten minutes it was discovered the hard ridge at the back of the neck was causing discomfort. We were unsure of your return policy on helmets, particularly during covid, but since we spent a bit of money, decided to bring it back and ask the question, expecting to hear sale was final. Lori was very professional and helpful. She determined the helmet we wanted to return was clean, properly repackaged and in good condition. She took the time to check on-line for larger sizes in the same model, which were unavailable. She then assisted us in trying alternative choices from what she did have in stock. We were able to find one which was a more comfortable fit. The difference in price was graciously refunded. We were very happy with your customer service and exchange/return policy. This makes us much more confident and likely to purchase from you in the future. Personally, I hate returning anything, but the customer care and professional attitude exhibited by Lori made it a very good experience. She is to be commended.

Write some of your reviews for the company Royal Distributing Inc.

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *