Roma Furniture - Furniture & Mattress Store in Coquitlam

Name: Roma Furniture - Furniture & Mattress Store in Coquitlam
Address: 1301 United Blvd, Coquitlam, BC V3K 6V3, Canada, K, Canada

3.2/5 ★ based on 8 reviews

Contact Roma Furniture - Furniture & Mattress Store in Coquitlam

Address :	1301 United Blvd, Coquitlam, BC V3K 6V3, Canada
Phone :	📞 +
Website :	http://romafurniture.ca/
Categories :	Furniture store , Home goods store ,
City :	K

1301 United Blvd, Coquitlam, BC V3K 6V3, Canada

Best Home goods store in Canada

L	Lillian Antelope on Google ★ ★ ★ ★ ★ Afterfter going to several furniture stores over a two month period of time I stopped in at Roma Furniture in Coquitlam , United Boulevard location. A gentleman by the name of Azam was working. The first time I purchased a set of recliner style furniture then had second thoughts. I went back to the store and I was able to change my order without any problem. Azam is very patient and understanding with questions, knows his business. It seems his style is "the customer is always right"! Excellent in home service as well from the service department. I would totally recommend this store!
D	Dave Young on Google ★ ★ ★ ★ ★ Have twice ordered new furniture from Roma in Coquitlam. Very helpful service from Azam in store. Delivery was on time and professional. Delivery guys did all the set-up and took away the packaging, which was greatly appreciated. Very satisfied with the entire purchasing experience.
A	Amir Asghari on Google ★ ★ ★ ★ ★ One of the worst experiences I have ever had. This company will not take your orders seriously at all. They lie to you regarding receive dates, will not answer phone calls or follow up, they will by no means give your money back even after continuous mess ups. They are very rude and have no customer service. Azam, Kal are just a couple of people I was dealing with. My strong recommendation is avoid buying from them.
C	Cal H. on Google ★ ★ ★ ★ ★ Zero stars, these people are scammers, whatever you do never give them cash! They delivered & assembled our bedroom suite & then told us they didn't have the 5 drawer chest or the large mirror for the triple dresser, were not sure when they would be available. They left & I started inspecting the furniture & it all looked like it had been in a showroom for decades, scratched, scuffed, poor attempts at touch-ups in numerous areas, some of which looked like someone had used a magic marker on it! I phoned them next day & their answer was that it was all brand new in box when delivered so I told them that was unacceptable, thankfully I had paid them $3300 on my MasterCard so I stopped payment on it & finally Roma replaced the entire suite 3 months later, which I made them unbox on my front lawn before even allowing them in my house, & they were doing touch-ups as they were unboxing! If I had paid cash you can bet I would have been stuck with the junk that they first delivered. I have since read very similar horror stories in other reviews of this business, lots of furniture stores out there, I would highly recommend a different one! I have included just a few pictures of some of the damage, I have many more!
P	Pam McKay on Google ★ ★ ★ ★ ★ Very pleased with professional service and quality product. My husband and I dealt with Azam when looking for a bedroom set. We ordered a bed, mattress and matching night tables, locally made with our choice of colour (a white finish). We had many questions but I can assure you the finished product did not disappoint and even the mattress (seemed firm in the beginning) but we have been very happy with the workmanship and our experience with Roma Furniture.
M	Mohammad Ali Jazayeri on Google ★ ★ ★ ★ ★ Roma Furniture offers a variety of nice design and affordable furniture. However, their customer service is horrible. I purchased a sofa bed from them which was missing a mattress, cover, holder and even what we ordered at the store was slightly different from what we got. Moreover, the bed was not straight and you couldn't sleep on it. It took 3 months and their technicians came to my house 8 times to fix the reported problems after soooooooo many calls. The business owners don't seem responsive and overall, Roma doesn't seem a customer-oriented business
R	Raha Darvishi on Google ★ ★ ★ ★ ★ I don't like to write bad reviews, but I feel responsible to warn others that this company (owners and managers) are scammers. We ordered a couch and a mattress from them. They denied the fact that they sent us the floor model mattress, but when we said we have proof (pictures), they admitted it happened "by mistake". They guaranteed that the couch we ordered would arrive by a specific date, and when it didn't arrive we had to call them many many times (more than 15 times) to get some information from them. The couch ended up being delayed by over a month, and when it arrived it was the wrong couch...!! we had to order a different couch from them because the delivery guys couldn't fit the WRONG couch in the house. We asked them to confirm many times that the couch would not be the floor model, and they guaranteed. Of course, we didn't trust them and took pictures, and when it arrived, it was of course the floor model... They continued to avoid our many phone calls again and finally admitted "it was a mistake again". They refused to offer any discounts (floor models are always discounted for customers who choose to buy them). At the beginning one of the sales guys had even told us he'd give us a better deal if pay cash.. these guys even scam each other (or the CRA..?). Please avoid this company and save yourself A LOT of headache.
E	Ember N on Google ★ ★ ★ ★ ★ good place to look for furniture. the place has lots of furniture near together so you can just sit and check if they feel the same of not, except for the beds on the ground floor. i liked that they are offering custom made hard wood beds as well. the beds upstairs are the ones that are a bit more simple. best to looks around this place because they have colourful furnitures as well if you want to be different and add some colour and funk into your space. the staff were helpful and they also respected when we just wanted to internalize our findings on the furniture we were hunting down.