Rogers

4.4/5 โ˜… based on 8 reviews

Contact Rogers


3041 Louie Dr Unit 507, Westbank, BC V4T 3E2, Canada
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John Matechuk on Google

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Recently upgraded and when I called to set a time to change my phone over, Dallas advised on how to do the upgrade. Didn't leave the house and it was easily done - she was excellent with her help and knowledge. Quick and painless!
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Carrie on Google

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Had a great experience at the Rogers in West Kelowna. Dalyce was super helpful and really knows her stuff. I feel like we got a great deal and she worked hard to get us what we wanted. Go see Dalyce with any cell phone and plan questions. She will set you up.
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Josh della-Savia on Google

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Hard to say.. but imagine a communication company that sells phones but cant answer there own. or have a answering machine. Just tried calling back today as well. same deal. figure it out guys its embarrassing!
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shelene Ryan on Google

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Great customer service at the west Kelowna location. Jay was great at explaining everything and made sure to answer any of our questions. As a Rogers customer sometimes it can be painful dealing with some Rogers employees. We were both so happy that this experience was nothing but great. Jay is humorous and knowledgeable but also super down to earth. We are thankful for people like Jay that havenโ€™t given up on humanity when in dealing with Covid and customers who lack any sort of respect for others. He still has found a way to smile from behind his mask and make his customers feel appreciated.
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Joe Godbout on Google

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Very helpful staff today. Rogers is still ridiculously priced compared to many parts of the world and there is no excuse for it other then greed.
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Joe Bent on Google

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The store manager, Jay, was very helpful and addressed all my concerns professionally and patiently. Really great customer service at the West Kelowna location.
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Desiree Hill on Google

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Best experience we have ever had buying new phones! Have been to this store a few times and Jay was amazing, helpful and knowledgeable.
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Petra BC, Canada on Google

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Came from Penticton to get a good service for my new phone. Jay is amazing. He knows his stuff! Super friendly and knowledgeable. (perhaps people at Penticton Rogers could get some training for great customer service) Thanks Jay.

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