River Road Retirement Residence

4.9/5 β˜… based on 8 reviews

Contact River Road Retirement Residence

Address :

4067 River Rd, Niagara Falls, ON L2E 3E6, Canada

Phone : πŸ“ž +97
Website : http://www.riverroadretirement.com/
Categories :
City : E

4067 River Rd, Niagara Falls, ON L2E 3E6, Canada
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liz morin on Google

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River Road Retirement Resident is a wonderful place! The home is beautiful, very warm and cozy. All of the staff are friendly, helpful and very amazing.Another great feature is the amazing view. I would highly recommend this Retirement Home as a very suitable home for your loved ones they will very much enjoy this home, with many social activities and amazing staff members. The Christmas buffet lunch was amazing! My family enjoyed this very much!
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Laura H on Google

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River Road is a lovely, boutique Retirement Residence. My Mother first went into Transitional Care at River Road, but we are hoping she can stay as a permanent resident. The atmosphere is pretty and cozy. The food is very good. The view of the Niagara Gorge is stunning. But what really sets River Road apart from everywhere else we've looked is the staff. From the Directors of Care (Shelley and Carol) to the Life Enrichment Manager (Jan) to the Kitchen staff, the dedication to my Mother's care is beyond anything I hoped for. And then there are the angels in the building: the Caregivers, whose exceptional kindness and care have touched our family deeply. We are so grateful to have found such a loving home for our Mother.
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Robert D on Google

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My family was recently looking for some options for my mom who had very complex care requirements. The staff at River Road were amazing to deal with and very willing to work with our requirements beyond our highest expectations. Kudos to Jan and Shelley for taking the time to explain everything about their home and provided us the time to tour the facility and ask lots of questions. We actually had two tours and we asked a lot of repetitive questions. Being very new to this experience we were somewhat unsure of what to expect however when dealing with Shelley and Jan they were able to put our fears to rest and were also very practical with suggestions. They did not make promises they could not keep and were able to highlight any potential concerns for myself and my family to discuss further. In the end the arrangements for mom did not result in her coming to River Road Retirement Residence through no fault of anyone. And certainly not from lack of effort on behalf of the management and staff. Although we needed to make other arrangements for our mom we would highly recommend this retirement home as an excellent option for many seniors in the Niagara Region and beyond. There are not enough nice things to say about our experience. Thank you kindly Shelley and Jan, my family will always be grateful for the patience and the compassion you both shared with us.
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cliff ballinger on Google

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My parents spent two years living at River Road Retirement Residence. They moved there from their home where they lived for the past 48 years. It was quite an adjustment for them but the staff helped to make my mom and dad feel at home. I am thankful for the thoughtfulness and care that my parents received during their residency there. I also felt my parents were safe and in capable hands at River Road with the handling of the Covid 19 crisis. I would recommend River Road Residence to anyone looking for a retirement home.
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Diane Brennan on Google

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Have to Thank the staff here for keeping everyone safe. I understand as a family member how hard it has been through covid with restrictions but the staff didn't bring this on or set rules but they work tiresome to keep our families safe. A special thank you to Shelly and Jan for doing all you do you are appreciated. Again thank you from the Brennan's wishing you all a Merry Christmas and safe holdiday
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Paul F on Google

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Our mother moved in on Saturday! Can’t say enough about how great and friendly the staff is! The place is kept so clean and we could β€˜t be happier with our decision in this residence. Thanks so much
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Diana Rendell on Google

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I cannot say enough good things about River Road. I have never seen a Staff more caring and compassionate. The staff go above and beyond to ensure all patients and their family members are accommodated. Their overall care, is exceptional. The Residence is bright, clean, welcoming, with wonderful food. There is nothing I would say that could be improved! My father's needs are all met with happy smiles.
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Lynn Sears on Google

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My father went to River Road as a transition placement. He stayed 6 months until he was admitted to hospital. The entire staff at River Road is professional and extremely kind. I always felt well informed of my father's condition. My father had a special relationship with his PS W's. I cannot recommend this care facility enough. They treated my father with a great deal of dignity at the end of his life.

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