Rexall
3.3/5
★
based on 8 reviews
Contact Rexall
| Address : | 1801 Princeton-Kamloops Hwy, Kamloops, BC V2E 2J7, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.rexall.ca/storelocator/store/7122 |
| Categories : | |
| City : | E |
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vanara em on Google
★ ★ ★ ★ ★ Staff are very knowledgeable, great hours & service, delivers right to your door.
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JOSHUA MILLER on Google
★ ★ ★ ★ ★ My wife and 4 year old daughter crying from an ear infection got turned away by the pharmacist at 8:30 because they close at 9:00. Can someone say customer service, not Rexall!
Update; We have gone back several times with good service and 1 good pharmacist ao I am updating this with a higher rating... maybe one day they will get a 5.
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Steve Peters on Google
★ ★ ★ ★ ★ Went to Rexall to buy some NYX HD Powder. There was a tag that said it was 50% off on clearance so decided to buy 3. Went to self checkout and was scanning at full price. I went to the regular checkout and asked about the sale. They called over a supervisor named Michelle who went and looked at the NYX display and pulled off the tag and coldy told me it was different UPC and she couldn't honor the price. Now, I manage a retail store and I know full well if a product is marked as the wrong price you should honor that price. She wasn't friendly or understanding at all and I almost felt like she was assuming I moved the tag in an attempt to fraud the store. In the end I bought one powder instead of 3 but when I got home I couldn't get over how poorly the situation was handled so I went back to the store and returned the item. I really don't think I'll buy anything from Rexall again. The store is close to my home but it's more expensive than other stores like Walmart or London Drugs. With the poor merchandising and customer service I received, I'd rather drive a little further for better prices and customer service.
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joe fifer on Google
★ ★ ★ ★ ★ I have been going to Rexall since they opened.. Staff are wonderful but Lynette and her staff in pharmacy has been just so awesome to my family and to my late dad who passed away..They were wonderful with his meds and had them ready for me to pick up each month. They were so awesome when my dad took a turn for the worst and gave me support at that time. They work hard, and sometimes are so busy but wanted to say thank you for all your help in these last years and for caring about my dad..They truly care for their customers.
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Anon Ymous on Google
★ ★ ★ ★ ★ I really adore a few of the pharmacists here but I have had a few that are not the nicest of people. I haven’t seen them around lately so maybe they were just students. Unfortunately, it came to my attention that my already expensive medications were being marked up by another $300 by Rexall so I am switching to another pharmacy. I will miss my favourite pharmacist, Lynette, but I cannot afford to pay that much for medications I need every week. I will not miss the grouchy lady at the post office there.
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matt p on Google
★ ★ ★ ★ ★ After being in emergency for 7 hours dealing with a severe groin injury and refusing any heavy pain medication for the reason I will be driving myself the 10 min drive home. Unable to walk without intense pain thought I would try the drive thru pharmacy. I was told it would take another hour . I came back 1.5 hours later to see my meds were still not ready. Here's the best part. The pharmacist felt I looked like I was high on heavy narcotics and not only refused to give me my already paid for prescription. But also reports me for driving while under the influence!!! After if not for the compassion of another employee that passed me my prescription after that #@$$!! Had turned her back who knows how much pain I'd still he in.
Thankfully on my drive home I was indeed pulled over only to be put through a sobriety test. Which after completing it was abundantly clear I was far from intoxicated. Maybe looking a bit ruff from the pain I've been going through.
So if staff happens to read this. I give a big thank you to the lady that has compassion in her heart . You are a beautiful human inside and out.
And to the pharmacist yes the one with blonde hair and a pompous attitude and tattoo on your arms that may have once been recognizable as a flower many decades ago.
You are a horrible human. You should be ashamed of yourself. You're in a profession of helping people.
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K R on Google
★ ★ ★ ★ ★ The pharmacy is the slowest I’ve ever dealt with in my entire life. I’ve used rexall pharmacy’s all over Canada with no issues so why is it that BC can’t figure it out
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Doris Day on Google
★ ★ ★ ★ ★ Slowest pharmacy in town. Make sure you give them several days notice if you need a refill. Always check your meds for errors as well.
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