Reface Magic

We had our kitchen cabinets refaced and extended to the ceiling ! what a fantastic job they did , very professional, quick and affordable ! In 2 days I was back to my new updated kitchen ! I highly recommend Reface Magic to everyone !

Reface magic was excellent to work with. They are professional, knowledgeable and committed. They followed through with their work to the end, ensuring that you were happy.

Reface Magic came out to give my wife and I quote in the summer of 2018. After much discussion, we opted to do a complete kitchen reface. We elected: •-Raise Cabinets to the Ceiling •-Add in Drawers •-Replace counter-top •-Extend cabinetry to increase storage We were given a quote and accepted. It was indicated that work would take three days to complete and the counter-top would take an additional day. August 30th, 2018 was the scheduled completion date. Actual completion date was March 25th, 2019. (Six months Later) Issues that arose: •Not all materials arrived on time. (We were not informed of this – the installer told us on the second day of install that he wouldn’t be able to complete the work) •The sink we had ordered through Reface arrived broken not once, but twice. Which requiring two weeks waiting each time. This delayed the counter-top installation. •When remainder of materials did arrive – the crown molding was installed in the wrong colour. Another re-order. •Our doors for the pantry were installed three times. They reordered it twice as the holes for the hinges were in the wrong spot twice. •The counter-top was not installed correctly. Edging was highly uneven and the seam was pitted. Counter-top company came out – took a look at it – agreed it was awful – removed it – re-milled all the edges – and reinstalled it. •Our extended cabinet was a nightmare. Original install had 14 inches of overhang – (I was told during our original quote that 10inches is max unsupported) They had to reorder and redo the extended cabinet. Another delay. At this point we added drawers into the extended cabinetry as we thought it would work better – this change wasn’t a problem for Reface. (We paid additional) •My understanding is that Reface makes cabinets on site but not the door fronts or side panels. Those are all ordered in and they take 4-6 weeks to arrive. That is why it was frustrating to have mistakes repeated. Thoughts about Reface •Reface always took my call – and called me once a week to update me. I felt sorry for the wonderful employee who had to call me once a week and constantly state they are waiting for materials. •The installers at Reface are amazing. They are very polite and care about their work immensely. They are detail oriented. •I wish the installers came out to give me quotes/ideas. John (an installer) had many ideas for improving our kitchen layout further. The person who came out to quote us in the beginning did not know half of what John did. (Probably a sales person) •Reface came out and fixed every issue, without complaint and more importantly – they wanted to fix everything. •Reface does not install counter-top. They work with Cascade Counter-tops. No reason to go through them. For a six month delay in finishing (and many problems) – I would have liked to see something come my way other then apology after apology. Nothing was ever offered. Taking time off work to be available for all the additional installs/fixes costs everyone money and is inconvenient. Would I recommend Reface? •If you are not changing the layout of your kitchen. Sure. •Don’t let the counter-top company come measure if you are changing anything. It won’t be precise. •Reface does not do back-splash. I used Renovation on Time and they were great. Fast and good prices. •The kitchen looks beautiful finished. You can see the pictures. Angus

We are so happy with the entire process. Everyone was helpful, professional and the contractors for the cabinets we amazing, and also the contractors that installed the counter tops were top notch. Our kitchen is now what we have always wanted. I highly recommend this company.

My husband and I are so happy that we chose Reface Magic. They did our kitchen, a bathroom and a cabinet in my basement. I am so happy with the quality. The salesman that came out was great, he talked me in to things I never would have thought of and I am so happy he did. John (the installer) was amazing and has an extreme attention to detail. I would highly recommend anyone looking to remodel check these guys out. You will not be disappointed!!

We were very pleased with our kitchen remodel experience with Reface Magic. Todd was very professional when he came to our home to give us an estimate and explain the process. Our cabinets arrived on time. Our installer, John, did a fantastic job. He took pride in his work and was eager to create a kitchen that we would love...and we do. We would certainly recommend Reface Magic to our family and friends.

We love reface! They renovated our kitchen, mud room, our sons bathroom and our master bathroom. They provide a quote on the first meeting. They were here on time as scheduled and worked hard everyday. I would highly recommend them for your next renovation. I will be using them again for our basement bar and bathroom. Attached is a before and after shots.

Fantastic service and product, from quote to finished work! They took our cabinets from outdated 1970’s brown pressboard fronts and doors that did not close to sleek white acrylic with chrome handles and soft close hinges. They even built a pantry door for us that replaced an old metal squeaky bifold door. The staff were great. The work was done on time. The price was reasonable. We are very happy!