Quantum Medical Imaging Services
3.3/5
★
based on 8 reviews
Contact Quantum Medical Imaging Services
| Address : | 2330 Kennedy Rd Suite 402, Scarborough, ON M1T 0A2, Canada |
| Phone : | 📞 +777 |
| Website : | https://www.qmis.ca/ |
| Categories : |
Medical clinic
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Health
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| City : | T |
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Khadijah Umerwadia on Google
★ ★ ★ ★ ★ Terrible experience here. Went here for my dating ultrasound and I wanted to share this precious experience with my husband as this was a first for the both of us. The ultrasound technician didn't even let my husband in the room. She turned the screen away so I couldn't see a thing. As a Registered Nurse, I would like to know what's happening with my own healthcare. She didn't answer any questions I had, and she did not explain a single thing. Never coming back here. Coming from a medical background, that is not how you treat patients. A good looking office is one thing, but good customer service is another.
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Christina Cadiz on Google
★ ★ ★ ★ ★ Quantum is the only practice I'll go for all my imaging that my doctor prescribes. The staff is courteous, very professional and results are prompt! They're also clean and very compliant with covid protocols. I feel very safe when i walk in. Great office!
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Michelle Ly on Google
★ ★ ★ ★ ★ The young man in his 20s at the door asking the COVID 19 screening questions was very "touchy" towards the younger female patients that came into the clinic. His inappropriate gestures did not go unnoticed. The people that work inside the clinic were amazing, but seeing that happen made me question the professionalism of the clinic.
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Sahira Nanji on Google
★ ★ ★ ★ ★ Professional and clean facility. However, it is very difficult to get hold of them. I have been trying to reach them since 9:30 this morning and it is now past 3:30, they close at 4 ! Even left a voice mail but no response.
2 weeks later…..revising my review and upgrading them from 4 to 5 star. I got a call from someone the very same day responding to my voicemail. Also, manager Cindy called me the very next day. She apologized for the inconvenience and addressed my concerns to my satisfaction. Excellent customer service.
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Wanda Tse on Google
★ ★ ★ ★ ★ I recently had a mammogram done at Quantum Medical Imaging Services in Scarborough, Ontario, and had the pleasure of having Ms. Liyan Xing as my technician. Liyan was most professional, assuring, kind, experienced, and patient.. I had the most relaxed mammogram ever. I couldn't believe it when Liyan told me it was finished. Wouldn't mind doing it again. Quantum MIS is most professional, everybody whom I have encountered that day was courteous and professional, including May who answered the phone. I wouldn't hesitate to recommend Quantum MIS to everybody. Their Manager of Operations, Cindy Tam is doing a great job there. Thanks, Quantum MIS!
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PhilipsTravel Experience on Google
★ ★ ★ ★ ★ I took my disable sister here. She is someone who doesn't even understand this world. The service was extremely prejudice and bias. This is a Chinese building. They only take care of certain people based on who they are. They have favoritism for people based on their background and individual differences. I will never ever step into this building again. Your turn will come one day then you will feel the same way I did.
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Rashmi Verma on Google
★ ★ ★ ★ ★ Service was good. I went there on a Saturday for my ultrasound. Wait time was 15 minutes. I gave 1 star because of the technician who did my ultrasound. I know we are just a number for them, but they should learn to talk politely. I am aware that the technicians are not allowed to tell the results.She rudely told me to take exit from the exit door. Being a health care worker, I make sure that patient is happy while leaving the clinic. But here nobody cares. Don't recommend this place to anyone.
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Betty J on Google
★ ★ ★ ★ ★ Been with Quantum for years, extremely happy with them. Staff always prompt and polite. The massive facility is bright, airy and CLEAN. Was there Jan 18, 2022, they reviewed their pandemic protocols in details on the phone when scheduling appointment. When arrived, they are prompt, efficient and no wait at all. They are much friendlier or tried to engage with clients deeper this time. Honestly, if I so want to be pampered, I will go to Ritz Carlton instead. I am very comfortable with their equipments, cleanliness, staff, and the way they handle their customers! Bravo!!!
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