Prime Motors of London

Worse con artist ever!!!!!!!!!!!! Put a down payment on a car to hold for the following week. They called a couple days later saying the car had a clutch problem, and that i should pick another car. I thought they were being really sincere but found out after the ordeal they sold the car to another person for a higher amount! They refuse to return my down payment, so they gave me a 20 year old loaner car in the mean time until they had something in stock that i liked. After 1 week driving around in the loaner (spent more gas in that car then i normally do in a month) I had enough and stormed my way in the office until i got my down payment back which I did! My friend that worked for them years later got screwed when they didn't pay his wage, so he quit. Never do business here!!!!!!!!!!!!!!!!

Contacted the guys about a couple of trucks I was interested in, Mark took note of what I needed and preferred, then went out and found me a newer truck with less km's and a great price. Once I said yes, they took care of everything, all I had to do was take receipt of it. The guys (both Mark & Andrew) were friendly and easy to deal with. Highly satisfied with the service and respect I received.

NEGATIVE EXPERIENCE - Prime Motors of London doesn't pay their suppliers. We were a supplier to Prime Motors of London and they did not pay the bill. There are many other loyal car dealerships in London, Ontario to Choose from. Buyer Beware. Here is another review I found online about Prime Motors: Worse con artist ever!!!!!!!!!!!! Put a down payment on a car to hold for the following week. They called a couple days later saying the car had a clutch problem, and that i should pick another car. I thought they were being really sincere but found out after the ordeal they sold the car to another person for a higher amount! They refuse to return my down payment, so they gave me a 20 year old loaner car in the mean time until they had something in stock that i liked. After 1 week driving around in the loaner (spent more gas in that car then i normally do in a month) I had enough and stormed my way in the office until i got my down payment back which I did! My friend that worked for them years later got screwed when they didn't pay his wage, so he quit. Never do business here!!!!!!!!!!!!!!!! 2nd negative review found BAD.......This place is a joke!!! Bought a car in spring and we have only drove it for 3 weeks cause it was a piece of junk, it is now fall and still no car back. They don't answer phone calls or emails when confronted, they have said they are fixing it, but excuse after excuse, it takes several weeks to find someone to talk to and get answers and it has been other garages doing the work for them (which they have been the only people giving us answers). They sold us a lemon and when asked for money back they have said its not their policy, we have asked several times now. Legal action now. 3rd negative review found: With bad credit I really don't have much choice of where i can go so I thought I'd try here. They started to right away treat me differently. They advertse 100% approval and after giving them my info They wouldn't return my calls or Emails. Its obvious they can't help me but a straight up answer would have been nice so i wasn't wasting my time !

I was told to check out Prime Motors of London by a friend, and I was really surprised and impressed by this company. They have over 15 years experience and only deal in quality used cars, I think I will talk to them when I finally decide I want to upgrade my Mazda3 to a new generation Accord V6. Website and everything else looks great! Good work guys! Thanks :)

My husband and I just bought an SUV from prime motors, and we were really happy with the service. Mark helped us a lot, and we are grateful. They're honest and reliable and we highly recommend them to anyone looking to buy a used car

Everyone knows there is a stigma out there when dealing with used car dealers but Mark, Adam and Especially Regan at PRIME MOTORS are a class of their own. They are honest, reliable and very reasonably priced. BIG THANK YOU to Regan for taking the time to help me buy my first new car. It means a lot that you generally care about your customer and it shows. I will defiantly be back when buying my next car. The experience was so enjoyable. Keep up the great work guys

After my experience I have nothing negative to say! I will continue to tell my friends about the great service I received from Prime Motors. Ray was able to get me approved and he helped me find the perfect vehicle to suit my budget and my family! I love that I didn't even have to make the drive to London with my small children and in the process of moving, everything can be done over the phone and brought to your home. Ray came with all the papers and answered all my questions and a few days later I got my van delivered to me! Amazing service, great staff, highly recommend!

Great Auto dealership. Pleasure to buy from, definitely recommended to friends and family. Prime will be the first stop when we are looking for a new vehicle. Thanks again!